What you'll enjoy:
Performance Incentives
Days shift & Weekends Off (predominantly)
Job Responsibilities:
Answers inbound calls, e-mails, and/or live chat from customers across multiple brands.
Places orders for customers requesting to order products by phone.
Cross-sells and up-sells coordinating products.
Answer inquiries related to products and procedures for ordering through the internet, mail, or phone channels.
Resolves issues associated with customer orders, to include outbound calls, sending emails, or letters to assist in resolution.
Handles customers with a positive demeanor, attitude and with professionalism.
Other tasks / functions that may be assigned by the Company as per business requirement. These may change from time to time to reflect the changing requirement of your position and our business.
Job Qualifications:
High School Diploma or equivalent
Amenable to work in shifting schedule (day, mid and GY) if needed
Candidate with customer experience is preferred but not required.
Must have above average communication skills (verbal/written)
Ability to effectively perform each essential duty listed above.
Ability to read and interpret Sales and Service Procedures/Training Manual, computer applications, instructions, etc.
Must have good eye-hand coordination, detail-oriented, and ability to multi-task.
Above-average typing skills.
Excellent problem solving skills.
Must be willing to work in Edsa, Mandaluyong
Can start ASAP
Other Info
High School graduates are welcome
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Admerex Solutions
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