Network Engineer (enterprise ip telephony)Accenture Thailand

Job Description
Project Role Description
Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running
Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge
Enable users for Microsoft Teams Phone Enable users for Direct Routing Enable per-user calling features
Plan and design a Microsoft Teams PSTN solution Configure Phone policies
Configure auto attendants and call queues
Design network infrastructure for optimal Microsoft Teams Phone performance
Extend a Direct Routing infrastructure
Monitor Microsoft Teams Phone Monitor and troubleshoot Microsoft Teams clients and devices
Troubleshoot Direct Routing connectivity
Good knowledge of MS Teams
Should have good experience of working on IP telephony solutions
Should have fair understanding of Network basics, additional certifications in network stream would be beneficiary
Working knowledge of Networking products, and protocols Experience in supporting, trouble shooting and administering of the Voice products, devices, and technologies
Must-have skills
Enterprise IP Telephony, Cisco Voice, Cisco Call Manager, MS Teams Telephony, Cisco Telephony
Good to have skills
English, Cisco Contact Center
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.