ndis Virtual AssistantSet Up My Offshore

This is a remote position.Job Overview: We are looking for a reliable and detail-oriented NDIS Admin Support professional with rostering experience to support a busy Australian NDIS provider. You'll play a key role in coordinating schedules, maintaining accurate participant and staff records, and ensuring smooth day-to-day admin operations using Brevity.This role suits someone with strong communication skills, excellent attention to detail, and experience working in an NDIS environment (or closely similar healthcare/community services setting).Key Responsibilities
Rostering & Scheduling
Create, manage, and update staff rosters in line with participant support requirements * Coordinate shift coverage, replacements, cancelations, and urgent changes
Confirm staff availability and ensure appropriate skill-match for shifts (e.g., restrictions, preferences, location)
Communicate schedules clearly with support workers and internal stakeholders
Track leave, availability, and shift changes; maintain accurate rostering records
NDIS Admin & Participant Support
Maintain participant profiles, service details, and documentation within Brevity
Support onboarding of new participants and staff (collecting documents, setting up profiles)
Assist with service agreements, consent forms, and general file management
Support incident logging/admin follow-ups where required (documentation + internal escalation)
Compliance & DocumentationMonitor and track compliance items (e.g., worker checks, certifications, expiry dates)Ensure records are complete, consistent, and stored correctly in BrevityAssist with internal audit preparation and general quality/compliance admin tasksGeneral AdministrationManage inbox/admin requests and respond professionallyPrepare summaries, reports, and updates for the operations teamSupport coordination tasks across the wider team as neededRequirementsBachelor's Degree in Office Management or any relevant fieldMust have at least three (3) years of experience in NDIS admin support, healthcare admin, or disability services administrationExperience supporting an Australian NDIS provider remotelyExperience using a participant management system - Brevity strongly preferredUnderstanding of NDIS terminology (participants, supports, service agreements, incidents, etc.)Demonstrated rostering / scheduling experience (NDIS or care rosters strongly preferred)Strong written and verbal English communication skillsHigh attention to detail and confident handling sensitive informationAbility to work independently from home with reliable internet and a professional workspaceStrong time management and ability to manage competing prioritiesBenefits
Permanent WFH Arrangement
Fixed day-shift Schedule (Australian time)
Work equipment provision
Set Up My Offshore

Manila City, Metro Manila Quezon City, Metro Manila
₱30,000-45,000 per month
Permanent
Full-time