multi skilled TechnicianLaSalle Investment Management

Job Description
JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
What this job involves:
Greasing the wheels of day-to-day operations
You will be involved in the overall upkeep of plant and facilities equipment to ensure smooth daily operations. To do this, you'll need to regularly inspect all equipment rooms and other facilities, and take note of any problems using the predefined checklists. Also part of your responsibilities is to walk the duty technicians through weekend work plans, and give out technical recommendations, as needed.
Being the front line for maintenance needs
Our clients will come to you for equipment fixes, so you'll be expected to be skilled in carrying out repairs. At the same time, you should always be ready to get hold of vendors to do maintenance work at a moment's notice. On top of this, you'll also have to speed up any required equipment moves, adds and changes implementation. In every decision or action you will make, you'll need to keep in mind that you follow local governmental rules and regulations to avoid any legal troubles.
MAJOR RESPONSIBILITIES
Transforming to the Workplace Team of the future
Resolve technical problem in a timely manner to enhance Occupant Experience
Commitment to deliver the best level of service every time through attention detail
Identify opportunities to improve technical service delivery to benefit the workplace
Trusted partner to deliver all GRE requirements aligned to GRE OE codes
Strive for Continuous Improvement implementation
Client/Stakeholder Management (in support of the Technical Services Lead)
Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators
Deliver an exceptional quality of service to the Client, as reflected by Client feedback
Communicate effectively with Clients and vendors at the ground level to create customer delight
Work with all related parties on timely delivery of all services
Leadership / Staff Management/ Team Participation
Actively encourage an environment that supports teamwork, co-operation, service and performance excellence and personal success
Operations Management
Functional operational control to deliver excellence every time
Thorough knowledge of BMS system, generate reports, logs, trend charts from time to time
Understand the operational & technical requirements of the site and ensure that current contracts are maintained to provide necessary supplies and services
Implement and manage the change control process
Be able to resolve problems and improve operations
Implementation of task procedures and policies
Prepare thought through risk assessments for self-delivery
Respond to critical out-of-hours issues & participate as a key team member in responses to emergency situations
Assign the complaints to the technicians based on the request raised by the employee, track the same and ensure the calls are closed before TAT.
Monitor the HVAC system in the BMS for its healthy operation and throttle the settings as per the requirements to maintain the standards
Thorough knowledge of process to be followed during power failure, incidents etc
Reports - knowledge of reports of al critical equipment
Coordinate, manage and oversee vendors to perform a wide range of workplace-related services
Ensure service deliverables meet SLAs and KPIs
When necessary raise risks to Workplace Experience Site Lead for further investigation
Cost saving mind-set that drives value for service as every level
Conduct data analysis report when necessary
Escalate reoccurring problem and possible solutions to Engineering and Workplace team
Located on site at the clients offices
Mobile as required to cover multiple sites
Implementing building procedures and performance measures to ensure simplification and accuracy of work methods and reliability of systems
Ensuring an adequate supply of materials and service for the proper operation of the buildings and enter into supply and service contracts as approved by the client
Share best practices and new ideas to further support the Workplace Experience Team
Adhere to the Risk & Safety work practices to mitigate the risk of services interruption to client's operation
Co-ordinate with Building Operation teams in setting up and sustaining the best maintenance standards and practices
Deliver a programme of inspections for the property on Energy conservation, Maintenance practices, Utility management and Risk management procedures
Deliver /oversee the pre-emptive maintenance programme to reduce the risk of sudden failures of critical equipment
Follow the SOP/EOP and training programme for staff
Maintain accurate check of log's of all critical systems
Carryout breakdown maintenance as and when required
Incident management - well aware of the process and escalation
Ensure smooth shift hand over process
Participate in regular audits on process to ensure the procedures are being followed and adhered with by the FM staff
Adhere to all safety procedures, including Crisis Management/ Business Continuity and Emergency Procedures are maintained at all times
Ensure all works are compliance with statutory regulations on fire, health and safety standards
Ensure that service delivery teams and on-site contractors undergo a Health and Safety Induction prior to deployment
Certified and experienced
Are you certified to do electrical or mechanical repair Have you worked in a facilities and maintenance with at least 2-4 years experience in maintenance and improvement works, preferably in a corporate property / facilities management setting Do you have the ability to maintain property / facility services in accordance with maintenance plan If yes, then you are who we're looking for!
Good-natured and customer-oriented
Can you clearly report issues and problems and provide clear instruction to repair bugs and malfunctions To serve clients the best way possible, good communication skills-both written and spoken-will also be indispensable for this role. Can you speak or write in English That'll be a big plus!
Client focused enthusiast
It is important that you can easily interact with the general client staff and vendors to deliver efficient services. We'll also count on you to address conflicts and conflicting priorities effectively. Likewise, you must be an excellent and resilient communicator who faces customers with a smile at all times, even when times get rough occasionally.
Location:
On-site -Taguig, Philippines
If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!
About JLL -
For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communitiesSEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit.
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our .
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .
Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you maycontact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page I want to work for JLL.