mid to senior account Administrator (alabang - nightshift)outsourced

Company Description
Outsourced.ph is a leading Philippines outsourcing company providing dedicated remote staff and offshore staffing services. We specialise in providing staff of the highest quality who will continue to exceed your expectations and provide benchmark offshore solutions to your business. With Outsourced you can scale your organisation quickly, easily and cost effectively with dedicated remote staff based in our modern offices in Manila.
Job Description
Mid-level Account Administrator
Handle incoming communications from clients regarding transactions or regulations concerning 401k and related retirement plans. Our clients are business owners or HR managers responsible for offering company-sponsored retirement plans to employees. Also, Account Admins should be able to assist those seeking loans or distributions from their retirement accounts.
Project work will include preparing annual plan valuation reports which summarize the financial activity of a plan during the course of a year. Also, these reports will be used to create annual reports filed with the federal government. Account admins will access individual records online via investment company websites.
Account Admins will also need to access various industry websites, our client relations software and internal recordkeeping systems.
Senior Level Account Administrator to be trained as Team Manager with the additional
responsibilities:
The team manager handles all of the above while also managing the work of others. The individual should be highly organized and be able to accurately track the project work of the team.
In addition, the Team Manager should be able to assist in situations requiring an escalation to an employee more experienced in assisting clients that may have urgent concerns.
Finally, the TM will provide regular reports to the home office and participate in manager meetings to plan projects and provide direction for the operations both in the Philippines and US.
Qualifications
Necessary computer skills include Microsoft Office products, such as Outlook, Word and Excel.
Communication Skills (Email and Phone)
Additional Information
Location
Alabang Muntinlupa
Working hours
8:00pm to 5:00am Manila Time
By clicking on the "I'm Interested" button I hereby allow Outsourced Quality Assured Services, Inc. ("Outsourced") to store and collect my personal information for the purposes of employment application. As such, I agree and authorize Outsourced to collect, store, or continue to use my personal information for the above-stated purpose, and to retain my personal information for a period of 1 year, and for these purposes only.
outsourced

Las Piñas City, Metro Manila
Permanent
Full-time