merchant business AssistantBanana Fintech Services Corporation

Encoding and processing new merchant application forms
Coordinating with the merchants regarding the shipment, updating of mayor's permit, additional requirements
Preparing of the merchants' collaterals
Coordination with the Admin department and third party suppliers for the request of additional supplies
Mitigates suspicious transaction reports by requesting copies of receipts from the merchants
Information dissemination and sending notifications to the merchants via email, sms, or phone call
Assists Merchants Acquisition team in activation existing merchants
Assists Training and Onboarding team in the preparation of materials
Maintains the accuracy and completeness of the data in different databases.
Updates merchant's information should there be any changes
Escalate concerns or issues raised by merchants to IT Team or Settlement team
Qualification
Bachelor's degree in Business Administration or any related field
At least 1-2 years of working experience in the related field
Good communication skills, both written and verbal
Detailed oriented with strong analytical and problem solving skills