membership AdministratorRemote Workmate

Job Description
Membership Administrator
Part-Time, 20 Hours per Week
Offer is at Php 18,000 take-home pay monthly
Working Hours: 4 hours per day, 5:00 pm - 9:00 pm Manila time, Mondays - Fridays
About Remote Workmate:
Become a part of an awesome company that aims for work-life balance, long term relationships, and guarantees your payment for work done with our clients. We are continuously expanding our team of highly qualified online professionals to work with us.
About the Client:
Our client, based in the UK, is the Director of the Tennis Association. They take care of events and venues organized by the association for its members. He is looking for a Marketing and Membership Coordinator who is detail-oriented, creative, and reliable.
About the Role:
The role aims to support the marketing efforts of the tennis association. From making sure that members have paid up their membership and venue subscription fees, to seeing other sales opportunities (email marketing included), and to supporting Social Media marketing.
Responsibilities:
Membership database management
Review the venue management system for the members' list applicable per event
Check and list members who have yet to complete requirements or subscription for the upcoming event
Inform or remind the members about the association drawing payments from their nominated accounts to cover the necessary fees
Using provided templates, reach out to the members to convey various types of communications which includes sending marketing emails
Update members' data as required
Social Media marketing support
Liaise with coaches for their weekly content submissions
Collate those content and load them up on Hootsuite to schedule postings respectively
Ideally, help create and repurpose these contents into small digestible nuggets or blurbs that can be reposted on various Social Media sites used
Coordinate with Social Media Manager in terms of contents for posting
Admin support functions
Update Asana with other current tasks
Lead on the management of coaching accounts into dunning. This
includes monitoring the dunning, identifying accounts in dunning. * Contacting the account to resolve or close down
Organizing travel and itineraries and meetings for the Director
Respond to emails and take phone calls when needed
Liaise with other teams as instructed
Check and manage schedules of events
Review and suggest better business practices that can be applied into the role
Conducting research and other adhoc tasks as assigned
Qualifications:
2-3 years of marketing support experience in a similar or related function
Social Media experience with Canva skills
Excellent English communication skills, especially in verbal communications
Previous experience with membership management or database management in line with a sales capacity
Proficiency in the use of the following tools a plus:
- Google Workspace, chats/emails/meet
- Active Campaign for database and marketing
- ASana for task management
- ClubSpark venue management tool
Thorough and pays careful attention to details
Personable and builds rapport easily
Background in sales and marketing is a plus but not required
Ability to train and immerse him or herself into the role and the industry very quickly
Logical and can make sensible recommendations and decisions easily
Autonomous and can be a reliable team mate that works well alone but is an equally valuable team contributor
Interest in tennis and/or badminton is a plus
To apply, please click the link below:
Upload a Word version of your resume as well as a short cover letter (BOTH ARE REQUIRED) explaining two things: the notable achievements and skills you're most proud of, and why you're the ideal candidate for this job.
Note: Only applications made through the link above will be entertained.
If you are encountering issues in attaching the documents to your job application, please send the files directly to [Protected Info] and put in the subject line: "To (name of the contact/recruiter): Application for (insert job title) with Job ID (insert job ID)"
Home-Based Requirements:
Fast and reliable wired internet connection of not less than 5 Mbps
Quiet, private home office free from noise background or distractions
Updated computer (desktop or laptop), excellent quality headset with microphone, and a working webcam
If you are looking for an exciting role without the hassle of the daily commute, then this job is perfect for you!
PLEASE NOTE: We appreciate your time and interest in our company, and the effort you gave to go through the process. The interview pool was very competitive. Hope you understand that we receive tons of applications every day and right now, we are not able to reach out/update everyone but rest assured that your profile is in our database and you will be tapped for the right opportunities as soon as they are available.
Remote Workmate

Philippines
Permanent
Part-time