medical Virtual Assistant (home based(Anywhere)

TASKS:
• Managing inbound and outbound calls to and from patients, providers, and healthcare insurance companies regarding inquiries, appointments, and data verification (maintains great phone etiquette)
• Obtaining medical history; Navigating through different EMR (Electronic Medical Records) systems such as "Cerner, Epic, AthenaNet/AthenaHealth, NextGen"
• Verifying the healthcare insurance coverage and eligibility
• Providing administrative support which includes (data entry, appointment scheduling, email management, record management, and time-keeping)
• In charge of health promotion, explaining care plans, admissions, new patient intake, and front-desk triage
• Establishing a professional relationship with medical professionals and patients; Acts as a primary liaison between patients and providers
• Strict adherence and compliance with the HIPAA policy
QUALIFICATIONS:
• Excellent communication skills (both oral and written proficiency)
• Demonstrates excellent time management, strong attention to detail, accuracy, impartiality, organization, and computer competences
• At least 1-2 years of experience in a medical-related background or account; work experience with US medical insurance companies (United Health Group, Centene, WellCare, Anthem (Blue Cross, Blue Shield), Humana, Medicaid, Kaiser Permanente, etc.)
• Intermediate skills with Gsuite and/or Microsoft Office
• Familiar with Medical Terminologies
• A healthcare-related degree is (highly preferred)
• A professional license in nursing, health, or behavioral sciences is (highly preferred)
• Must have a working USB type headset (wireless and mobile phone headsets are not allowed)
• HIPAA Certification is a plus
For interested candidates, please apply here: https://revaglobal.ph/medical-virtual-assistants/