Medical Records specialist / legal assistantStaff4Me

The Medical Records Specialist will play a key role in supporting our personal injury cases by managing the request, follow-up, and organization of medical records and billing documentation. This is a critical position that helps ensure timely and complete documentation for new cases.
Request medical records and billing statements from hospitals, emergency rooms, imaging centers, and other relevant providers.
Manage follow-ups with third-party providers such as PIOX, Sharecare, etc.
Prepare and send HIPAA-compliant requests, including cover letters and authorization forms.
Track the status of outstanding requests and ensure timely receipt of records.
Communicate with local providers, including chiropractors and physical therapy offices, regarding patient records.
Enter and manage case information in Prevail case management system.
Coordinate closely with attorneys, claims managers, and legal assistants to ensure case readiness.
Requirements
1-2 years of experience in a similar role involving medical records, billing, or legal support.
Familiarity with HIPAA regulations and medical terminology.
Experience with Prevail or other legal case management systems (training available).
Strong attention to detail and excellent organizational skills.
Ability to work independently and as part of a collaborative legal team.
Professional communication skills, both written and verbal.
Bilingual (English/Spanish) is a plus, but not required.
Schedule: Monday to Friday | 8:30 AM - 5:00 PM CST
Staff4Me

Cebu City, Cebu
Permanent
Full-time