Qualifications:
Graduate/Post Graduate of any of the Allied Life Sciences courses with minimum 0 - 1 years of experience
Bachelors degree in bio medical engineering, or related technical degree with minimum 0 - 1 years of experience or
Medical Device or biomedical experience in undergraduate program or other related work experience
Responsibilities:
Manages the end-to-end complaint evaluation process, including adverse event reporting, coding, and record closure
Conducts initial reviews, duplicate checks, initial damage coding, and clinical assessments
Initiates and follows up on Good Faith Effort (GFE) for additional information and product returns
Assesses complaints for MDR (Medical Device Reporting) reportability and submits assessments to clients or regulatory authorities
Ensures proper root cause analysis for any breach in reporting timelines
Leads complaint investigation activities, including hazard code validation and decision tree analysis
Assigns failure codes and risk levels as necessary
Performs reportability assessments and ensures complete and accurate documentation
Reviews and closes complaints based on established criteria and escalates to Philips when required
Conducts peer reviews as part of a cross-utilization approach to ensure consistency and quality
Coordinates with SMEs, Quality Assurance, and Team Leads to ensure timely complaint closure
Escalates significant events promptly to the Team Lead
Maintains compliance with company and customer policies, including Information Security Management Systems (ISMS)
Ensures all company and customer information remains confidential and secured.
HRTx
Graduate/Post Graduate of any of the Allied Life Sciences courses with minimum 0 - 1 years of experience
Bachelors degree in bio medical engineering, or related technical degree with minimum 0 - 1 years of experience or
Medical Device or biomedical experience in undergraduate program or other related work experience
Responsibilities:
Manages the end-to-end complaint evaluation process, including adverse event reporting, coding, and record closure
Conducts initial reviews, duplicate checks, initial damage coding, and clinical assessments
Initiates and follows up on Good Faith Effort (GFE) for additional information and product returns
Assesses complaints for MDR (Medical Device Reporting) reportability and submits assessments to clients or regulatory authorities
Ensures proper root cause analysis for any breach in reporting timelines
Leads complaint investigation activities, including hazard code validation and decision tree analysis
Assigns failure codes and risk levels as necessary
Performs reportability assessments and ensures complete and accurate documentation
Reviews and closes complaints based on established criteria and escalates to Philips when required
Conducts peer reviews as part of a cross-utilization approach to ensure consistency and quality
Coordinates with SMEs, Quality Assurance, and Team Leads to ensure timely complaint closure
Escalates significant events promptly to the Team Lead
Maintains compliance with company and customer policies, including Information Security Management Systems (ISMS)
Ensures all company and customer information remains confidential and secured.
HRTx
Other Info
Cebu City, Cebu
Permanent
Full-time
Permanent
Full-time
Submit profile
HRTX
About the company
Medical Sales Representative - Cebu South
Central West Medicale, Inc.
Cebu, Cebu₱16,000 - 20,000 per month
Position medical Associate recruited by the company HRTX at Cebu, Cebu, Joboko automatically collects the salary of , finds more jobs on Medical Associate or HRTX company in the links above
About the company