Senior High School, College undergrads (at least completed 2 yrs), and College graduates with no BPO Experiencee
Highschool old curriculum graduate with at least 6 months BPO experience
Average communications skills
Willing to work on-site
Amendable to any given schedule
A team player
Can work ASAP
Job Description
Handle mileage plus reservations and queries
Able to make a service recovery in the event the agent understands that he has made a mistake or an error or get the same done through his supervisor
Ensure accurate documentation of customer profiles/reservations
Handle customer complaints and provide first time resolution
Keep oneself updated, aware of, and compliant to all Company policies and procedures which include Information Security Management Systems
Keep all company information which includes customer information confidential and secured
Join and enjoy the following benefits:
-Allowances
-Night Differentials
-HMO
-Leave credits
-Easy accounts
-Competitive salary
-Healthy working environment
-Free coffee
-Free water
-Accessible work locations (within cebu city)
-State of the art facilities (gym, karaoke, pantry)
-Career growth
-Amazing opportunities
-Fun activities
Summary of role requirements:
Looking for candidates available to work on weekdays, Saturdays and Sundays
No experience required for this role
Working rights required for this role
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Eteam Workforce Inc
About the company
Eteam Workforce Inc jobs
Iloilo, Western Visayas
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About the company
Eteam Workforce Inc jobs
Iloilo, Western Visayas