market research Project Coordinator (full service)dataSpring

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Market Research Project Coordinator (Full Service)
Location: Manila, Philippines
Status: Full-time, Salaried position
I. POSITION SUMMARY:
The Project Coordinator reports directly to the Team Lead, APAC Client Services & Operations and works closely with other members of the assigned Client Services & Operations region. This is a staff level position at dataSpring, working to ensure that superior client service is delivered.
II. ESSENTIAL JOB FUNCTIONS:
Operations Tasks:
Performs all project management tasks of full service projects under the supervision of the Operations Team Lead
Identifies issues, manages scope, controls risks, and implements corresponding solutions
Effectively coordinates with clients, partners, and internal team members to ensure successful completion of project requirements within the agreed budget and time frame
Works efficiently with third party suppliers to fully deliver project requirements
Tests surveys and troubleshoots basic to intermediate technical issues
Supports Account Managers in conducting solution sales by providing them training and assisting in online tutorials with clients
Escalates outstanding project-related issues to the Team Lead / Management
Prepares own KPI / productivity assessment and provides report to the Team Lead/Senior Manager
Common Activities:
Maintains the good public image of the Company
Constantly identifies financial and other risks to the Company and reports these quickly and accurately to the Manager
Functions as a cooperative and active member of team meetings
Prudently manages resources within budgetary guidelines to ensure profit
Completes other administrative work as required (e.g. suggest supplies and job tools needed for Operations) and acts as an active team player
Contributes to entire dataSpring (and, or other local offices) as an active member, besides the operations tasks assigned
III. ESSENTIAL JOB REQUIREMENTS:

Physical Requirements & Working Environment
This is an office environment and typical physical demands apply.
Must be open to working flexible hours in day time to communicate efficiently with Global clients, particularly APAC clients
Minimum Qualifications Needed
Above average written and verbal communications skills in English are required in order to communicate effectively with co-workers, partners, clients and other parties
Highly analytical and with innovative mind-set
Passion with technology and proficiency in Microsoft Office (Word, Excel, Powerpoint) is a must
Ability to display empathy and ability to get along well with different personalities
Experience dealing with other cultures and diverse work environments is required
Must be a passionate, dynamic and sincere individual who thrives on being part of a growing Team
Must be amenable to work on various hours or shifts, including night shift as necessary
Education/Experience
Bachelor's/College Degree is required
Knowledge and skill in full-service / survey programming is an advantage