market intelligence AnalysteFlexervices

Who we are:eFlexervices is a BPO company with a legacy spanning 24 years, we've honed our craft in providing exceptional quality and building unshakable trust. At eFlex, we're not just a BPO company - we're your partners in success. Our approach is all about finding the perfect match between talent and the organizations we support. We're not just investing in our work; we're investing in people, optimizing performance, and maximizing efficiency. We are all about exceptional quality and unwavering trust.What we are looking for:Are you ready to take your expertise to the next level? At eFlexervices, we're not just hiring a Market Intelligence Analyst - we're empowering your talent to deliver quality and performance. Join us in shaping the success and making an impact that truly matters.As a Market Intelligence Analyst, you will work closely with the Director of Market Intelligence and other cross-functional teams to gather, analyze, and report on market, competitive, and buyer insights. You'll gather data from internal and external sources and will work on both tactical and strategic initiatives in support of Marketing, Product, Sales, and Customer Success to drive higher win rates and ensure customer retention. You'll also help manage third-party vendors to ensure our competitive and buyer/customer listening programs are successful.What you'll be doing:
Research, collect, analyze, and communicate relevant buyer and market trends.
Monitor, analyze, and report on competitor strengths, weaknesses, strategies, and behaviors; provide actionable recommendations for counter-positioning and messaging.
Assist in managing the client's Win-Loss, Customer Experience, and Post-implementation Programs, including reviewing buyer and customer feedback, minor editing, and tagging key feedback.
Share critical competitor and buyer insights with cross-functional colleagues in Product, Marketing, Sales, and Customer Success.
Build and maintain competitive battle cards to ensure information is accurate, relevant, and driving higher win and retention rates.
Maintain competitive comparisons to ensure information is accurate and relevant to prospects and renewing customers.
Assist in managing third-party vendor relationships.
Contribute to ongoing deep-dive competitive and market research to understand key dynamics impacting buyers, customers, and competing vendors. Share analysis and recommendations with cross-functional teams and leadership.
Present competitive insights to the GTM team in support of ongoing enablement initiatives.
Qualifications and Requirements:
Bachelor's degree in business, marketing, statistics, economics, pricing, or related field. Master's degree preferred.
4+ years of experience in market intelligence, competitive analysis, data analysis, or market research roles (preferably in a B2B SaaS startup environment).
4+ years of analytical and research capabilities working with both qualitative and quantitative data.
Solid written and verbal communication skills, including presentation skills.
Strong project management skills, including attention to detail.
Ability to work with all levels of the organization.
Experience with using Clozd, Crayon, and Salesforce.
Proficiency in Google Suite.
Quick learner who can prioritize, solve problems, and manage time effectively.
Autonomous, proactive, self-driven, and able to thrive in ambiguity.
Passion for learning and growing.
Prior experience with third-party Win-Loss Programs.
Experience with developing and working with Battle Cards.
Benefits and Perks:At eFlex, we're not just a workplace - we're a community of playmakers, committed to fostering growth, learning, and personal connections. Here's what's in store for you:
Living Our Values: We don't just talk the talk; we walk the walk. From learning and personal growth to caring deeply about our team and clients, our values are the compass guiding our vibrant workplace.
Competitive Compensation: Your hard work deserves recognition. Enjoy a competitive salary and benefits package, including comprehensive HMO coverage and optical reimbursements.
Flexible Work Options: Work your way! If you're outside Baguio City, embrace a permanent work-from-home setup. For those within Baguio, our hybrid work model offers the best of both worlds.
Wellness Matters: Recharge and refresh! Our flexible vacation and sick leaves empower you to prioritize your well-being, ensuring a healthy work-life balance.
Pathways to Success: Your journey with us is brimming with growth opportunities. We're dedicated to nurturing your career and supporting your rise through the ranks.
Ready to embark on an enriching journey? Join the eFlex family and experience a workplace that values your individuality and success. Let's thrive together!Powered by JazzHR
eFLEXervices

Philippines
Permanent
Full-time