mandarin fraud InvestigatorJ-K Network Manpower Services
Workplace: MetroManila, Manila
Salary: Agreement
Work form: Full time
Posting Date: 04/02/2026
Deadline: 27/08/2021
Job Description
Company Profile:
A multinational company and one of the biggest online retail and marketplace for sellers and consumers. It is an online platform for independent authors and later expanded to sell different retail products such as electronic devices, software and many more.
Position: Mandarin Fraud Investigator
Type of job: Back Office Job
Location: Pasay City
Schedule: Dayshift and Mid shift (2 days off)
Industry: Shared Services
Salary: P85,000- P97,000 Gross Monthly
Work setup: Temporary work from home (While Pandemic)
REQUIREMENTS:
Bachelor's/College Degree graduates in any course are open to apply
Fluency in Mandarin and English (both written and spoken) with an ability to compose grammatically correct, concise and accurate written responses
Open to candidates with no work experience
Excellent interpersonal skills, with the ability to communicate complex issues correctly and clearly to both internal and external customers.
Excellent problem-solving skills.
With working experience in a related field is an advantage.
JOB DESCRIPTIONS
Investigate suspicious activity and behavior that could pose a risk to customers, or merchants.
Communicate via email and telephone with buyers, merchants, and other external and internal customers to make informed decisions about risk.
Maintain site quality by enforcing policy and guidelines.
Take appropriate action based on established procedures and document those actions. When procedures are not available, follow established escalation paths to ensure resolution.
Participate in other special projects/assignments and Partner with appropriate business teams as necessary.
Achieve weekly productivity and quality standards for investigations
Communicate effectively via email and/or telephone with our customer base - buyers, merchants and internal customers.
Take appropriate action to identify and help minimize the risk posed by fraud patterns and trends.
RECRUITMENT PROCESS:
Mandarin Assessment
Initial Interview with HR
Online Interview with Hiring Manager and Client
Language Assessment
Job Offer
Hiringvenue.com
Company Profile:
A multinational company and one of the biggest online retail and marketplace for sellers and consumers. It is an online platform for independent authors and later expanded to sell different retail products such as electronic devices, software and many more.
Position: Mandarin Fraud Investigator
Type of job: Back Office Job
Location: Pasay City
Schedule: Dayshift and Mid shift (2 days off)
Industry: Shared Services
Salary: P85,000- P97,000 Gross Monthly
Work setup: Temporary work from home (While Pandemic)
REQUIREMENTS:
Bachelor's/College Degree graduates in any course are open to apply
Fluency in Mandarin and English (both written and spoken) with an ability to compose grammatically correct, concise and accurate written responses
Open to candidates with no work experience
Excellent interpersonal skills, with the ability to communicate complex issues correctly and clearly to both internal and external customers.
Excellent problem-solving skills.
With working experience in a related field is an advantage.
JOB DESCRIPTIONS
Investigate suspicious activity and behavior that could pose a risk to customers, or merchants.
Communicate via email and telephone with buyers, merchants, and other external and internal customers to make informed decisions about risk.
Maintain site quality by enforcing policy and guidelines.
Take appropriate action based on established procedures and document those actions. When procedures are not available, follow established escalation paths to ensure resolution.
Participate in other special projects/assignments and Partner with appropriate business teams as necessary.
Achieve weekly productivity and quality standards for investigations
Communicate effectively via email and/or telephone with our customer base - buyers, merchants and internal customers.
Take appropriate action to identify and help minimize the risk posed by fraud patterns and trends.
RECRUITMENT PROCESS:
Mandarin Assessment
Initial Interview with HR
Online Interview with Hiring Manager and Client
Language Assessment
Job Offer
Hiringvenue.com
Other Info
Pasay City, Metro Manila
Temporary
Full-time
Temporary
Full-time
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J-K Network Manpower Services
About the company
J-K Network Manpower Services jobs
Matandang Balara, Metro Manila
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J-K Network Manpower Services jobs
Matandang Balara, Metro Manila