Mandarin customer supportJ-K Network Service
Responsible for assisting clients with product information.
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Ensure customer satisfaction and provide professional customer support.
Serves customers by helping them select the best products.
Job Qualifications
Fluent in speaking, reading and writing in Mandarin.
Intermediate level in English language.
Experience in the BPO industry is a plus.
Customer Service experience is a plus.
Open to undergraduates and graduates
Interview Process:
Paper Screening
Initial Interview with the HR
Final Interview with the Manager
Benefits:
Additional leave
Company Christmas gift
Company events
Health insurance
Life insurance
Schedule:
8 hour shift
Evening shift
Holidays
Monday to Friday
Night shift
Supplemental Pay:
13th month salary
Performance bonus
Language:
Mandarin (Preferred)
Work Remotely:
No
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J-K Network Service
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