main branch SupervisorLaptap Enterprises

LAPTAP ENTERPRISES
 
Is looking for a:
 
MAIN BRANCH SUPERVISOR
 
Qualifications and Skills:
Must possess a Bachelor's/College Degree preferably in business, marketing, or any related field;
Must have experience in the said field;
Preferably with marketing experience;
Must be a good leader and know how to manage/supervise a team;
Must be knowledgeable about the use of laptops and computers;
Must be proficient in various computer applications used in an office environment;
Must be available to start as soon as possible.
Duties and Responsibilities:
Overseeing Daily Operations: The supervisor is responsible for ensuring that daily operations run smoothly. He/she ensures that the branch opens and closes at regular times and permits employees to work overtime when required;
Staff Management: The supervisor is responsible for hiring, training, coaching, motivating, evaluating staff performance, and, if necessary, taking disciplinary action.
Customer Service: The supervisor should ensure that customers are attended to professionally and promptly and that their concerns are addressed effectively. He/she should also maintain high levels of customer satisfaction.
Sales and Revenue Generation: The supervisor drives sales and meets revenue targets. This could involve implementing sales strategies, monitoring sales performance, and motivating staff to achieve goals.
Inventory Management: The supervisor is responsible for managing inventory levels, conducting regular stock checks, and ensuring that there are no shortages or excesses. This includes constant communication with the warehouse inventory head.
Financial Management: The supervisor is responsible for monitoring branch operation expenses.
Reporting: The supervisor prepares reports on various aspects of branch performance, such as sales figures, staff productivity, and customer feedback.
Communication: Effective communication is essential for coordinating activities within the branch and keeping staff informed about important updates or changes. The supervisor should foster open communication channels within their team.
Problem Solving: When issues or challenges arise, the branch supervisor is responsible for finding solutions quickly and efficiently. This could involve resolving customer complaints, addressing staffing issues, or troubleshooting operational problems.
Other related responsibilities that may be assigned by the Company.
Overall, the branch supervisor plays a crucial role in ensuring the success of their branch by effectively managing staff, operations, and resources to achieve organizational goals.