Carry out all other related tasks per the job's evolution and departmental needs.
Analyze and resolve technical issues related to our Microsoft products and services, notably Office 365;
Lead customers through service configurations;
Provide a very high customer service level;
Deliver and follow up on problem resolutions and customer satisfaction;
Proactively and comprehensively document customer issues in ticketing systems;
Qualifications:
A minimum of 2 year(s) of working experience is required.
Candidates must be a Vocational Diploma / Short Course Certificate holder in Engineering(Computer/Telecommunication) or similar fields.
Principal / Employer
Dotemtex International
Principal / Employer Address
370, chemin Chambly, suite 300, Longueuil (Québec) J4H 3Z6
POEA Registration / Accreditation No.
10376438
Placement Fee
This job has no placement fee.
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