loyalty OfficerTGP - The Generics Pharmacy

Job Description:
Create programs targeted to customer Loyalty to stores
Monitoring of all data gathered from the platform
Implement efficiently CRM strategies across the organization to optimize customer value & engagement according to market objectives
Define objectives and key performance metrics to measure success (overall & by audience)
Perform pre- & post analysis of all key campaigns & activities launches
Develop and manage Lifecycle & Loyalty programs leveraging automation technologies and ensuring optimal customer journeys for defined audiences
Shape the CRM strategy and Roadmap towards highest Brand impact and maximum conversion into Sales by focusing on content personalization, communication orchestration across all relevant channels (web, email, mobile, social, consumer service, surveys, Retail, Fan Communities) and data driven marketing
Qualifications:
Bachelor's/College Degree in Marketing, Communication Arts, Business Management or equivalent
With at least 4 years of experience loyalty, business development, CRM, retail promotions, digital marketing
Must have knowledge with data analytics, partnership accounts management, market research, customer service, and trade marketing
With strong customer-oriented communication skills and customer service ethics
Summary of role requirements:
Looking for candidates available to work:
Monday: Morning, Afternoon, Evening
Tuesday: Morning, Afternoon, Evening
Wednesday: Morning, Afternoon, Evening
Thursday: Morning, Afternoon, Evening
Friday: Morning, Afternoon, Evening
Saturday: Morning, Afternoon, Evening
Sunday: Morning, Afternoon, Evening
More than 4 years of relevant work experience required for this role
Working rights required for this role