loan Administration sup 2Wells Fargo

About the Department
Wells Fargo Personal Lending Group (PLG) is one of the six main groups within Consumer Lending. Its goal is to empower millions of customers to achieve their everyday dream including helping them fund significant purchases through personal loans.
About the Role
Leads and oversees the daily activities of a loan production or loan servicing team which is typically a single business function. Responsible for loan processing, documentation, pre-closing/closing tasks, loan servicing activities or may include underwriting. Accountable for ensuring quality customer service provided to internal/external customers. Ensures compliance with Wells Fargo, investor, legal, regulatory or business policies. Responsible for hiring, coaching, developing and supervising non-exempt production, servicing and/or administrative support staff. Develops and implements operational procedures, methods and work systems.
Market Skills and Certifications
Bachelors Degree
5 years high call volume experience in a Contact Center, Financial Services, Telemarketing/Sales environment
Job Family
Credit/Loan
Region
APAC
We Value Diversity
At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.
Leadership Expectations at Wells Fargo
As a Team Member manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will:
Lead your team with integrity and create an environment where your team members feel included, valued, and supported to do work that energizes them.
Accomplish management responsibilities which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks.
About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 30 countries and territories. Our business outside of the U.S. mostly focuses on providing banking services for large corporate, government and financial institution clients. We have worldwide expertise and services to help our customers improve earnings, manage risk, and develop opportunities in the global marketplace. Our global reach offers many opportunities for you to develop a career with Wells Fargo. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
About Wells Fargo Philippines
Wells Fargo Philippines enables global talent capabilities for Wells Fargo Bank NA., by supporting business lines and staff functions across Operations, Risk and Compliance, Project Management, Finance & Accounting and Data Analytics. We operate in Taguig City, Metro Manila.
Wells Fargo

Metro Manila
Permanent
Full-time