We are hiring for Linux Support Engineer II for a client based in EastwoodThis is an onsite work that follows a shifting scheduleSalary is up to 110K monthly based on hiring result and experienceRequirements:
A minimum of 4-5 years of knowledge/prior experience in the Linux
Operating System is required
Prior Enterprise Customer experience (supporting global clients or customers, not internal users)
Prior direct experience working for vendors and supporting paying customers. (examples of vendors include Cisco, Palo Alto, Checkpoint, Sophos, etc.)
Proven experience, hands-on with the networking devices (basic), security devices, and a good grasp of the Linux Operating system
Global support experience working with internal and external
stakeholders is a requirement. * Basic knowledge of any Scripting Languages like Bash, PowerShell, and Python would be nice to have.Job Description:As a Linux Support Engineer II , you will be responsible for:
Monitor and triage incoming support cases via a shared queue.
Prioritize and resolve quick-win issues to meet response and resolution SLAs.
Identify and escalate Severity 1 cases following established protocols.
Maintain and update backlog cases with clear, structured documentation.
Troubleshoot issues related to Linux systems, basic networking, virtualization, and cloud environments.
Reproduce customer issues in lab environments and provide detailed findings to R&D when needed.
weSource Management Consultancy
A minimum of 4-5 years of knowledge/prior experience in the Linux
Operating System is required
Prior Enterprise Customer experience (supporting global clients or customers, not internal users)
Prior direct experience working for vendors and supporting paying customers. (examples of vendors include Cisco, Palo Alto, Checkpoint, Sophos, etc.)
Proven experience, hands-on with the networking devices (basic), security devices, and a good grasp of the Linux Operating system
Global support experience working with internal and external
stakeholders is a requirement. * Basic knowledge of any Scripting Languages like Bash, PowerShell, and Python would be nice to have.Job Description:As a Linux Support Engineer II , you will be responsible for:
Monitor and triage incoming support cases via a shared queue.
Prioritize and resolve quick-win issues to meet response and resolution SLAs.
Identify and escalate Severity 1 cases following established protocols.
Maintain and update backlog cases with clear, structured documentation.
Troubleshoot issues related to Linux systems, basic networking, virtualization, and cloud environments.
Reproduce customer issues in lab environments and provide detailed findings to R&D when needed.
weSource Management Consultancy
Other Info
Quezon City, Metro Manila
₱110,000 per month
Permanent
Full-time
₱110,000 per month
Permanent
Full-time
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weSource Management Consultancy
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weSource Management Consultancy jobs
Quezon City
Position linux engineer - up to 110k - Eastwood recruited by the company weSource Management Consultancy at MetroManila, Quezon, Quezon, Manila, Joboko automatically collects the salary of , finds more jobs on Linux Engineer - Up to 110K - Eastwood or weSource Management Consultancy company in the links above
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weSource Management Consultancy jobs
Quezon City
