level 3 IT Support engineerTechno Global Team Inc

Job Description
At TGT, we focus on building a strong and vibrant culture that serves as the cornerstone of our achievements. We aim to build a fulfilling journey that goes beyond just a job it's an opportunity to be part of something exceptional.
As we continue to grow, we are on the lookout for talented individuals who not only possess the right skills and qualifications but also align with our values and contribute to the unique fabric of our organization.
Full Job Description:
We are seeking an experienced and highly skilled IT Support Engineer Level 3 to join our dynamic team. As a senior member of the team, you will handle normal to complex issues and will play a crucial role in ensuring the smooth operation of our organization's technology infrastructure, from workstations, servers, tablets, printers, phones, networks, vendor specific hardware, software, and general administration tasks.
The ideal candidate will have a strong background in Desktop Support, Server Management, and Customer Management, possessing the expertise to handle complex technical challenges and deliver exceptional customer service.
Your Key Responsibilities:
Systems and Network Administration (systems deployment & migration, Patch mgmt., router & switches configuration, routing protocols, firmware upgrades, firewall system management)
Windows Servers 2012-2019 (AD, AZURE AD, DNS, DHCP, Online Exchange/ 0365)
Virtualization: VMware & HyperV
Backup systems and Storages
Network and Security (Firewall Systems, Router and Switches etc..)
Manage escalated unresolved tickets to appropriate support specialist or service group
Recommends system and process improvements to enhance quality service for the client and its clientele.
What you'll bring in:
Sound problem-solving and decision-making skills.
High Level of Technical Expertise at least 5 years in a Senior role
Flexibility and enthusiasm about the possibility of handling new technologies
Good communication skills in English
Preferably with MSP background
Amenable to work on site: Alabang/BGC
YOU DESERVE THE BEST - Enjoy these Perks!
Day 1 HMO for employees
Continuous career development and certifications
Additional HMO coverage with Dental (with dependent & pre-existing conditions accepted)
Access to Medical Team on Day 1
Life insurance
Paid-time offs
Annual Appraisal based on merits
Free Daily Meals
Employee referral programs
Regular awards and recognitions
Employee Savings Program
We believe that our success lies in the passion, dedication, and talent of our team members. If you are ready to contribute your skills and ideas to a vibrant and forward-thinking organization, we encourage you to apply.