Learning specialistSitel Licensed Insurance Services

About Us Job Summary * Creates learning experiences that equip new and long-term associates to excel in their work environments through expert classroom instruction, on-floor mentoring and one-to-one skills coaching. * Modifies and presents t About Us Job Summary Creates learning experiences that equip new and long-term associates to excel in their work environments through expert classroom instruction, on-floor mentoring and one-to-one skills coaching. Modifies and presents training programs for representatives/agents. Tracks and analyzes training programs by examining agent performance. Recommends changes to training programs. Conducts training programs for representatives/agents and first-line supervisors on new products/services, selling skills and/or system changes. Participates in identifying program needs, obtaining technical data and scheduling programs. Maintains training records. Primary Job Responsibilities Skills/Knowledge/Abilities Education Experience Target Specialized Certifications
Monster

Baguio, Benguet
Permanent
Full-time