l1/l2 soc EngineerConnectOS

Purpose:
The SOC Analyst is a primary point of contact in the support of security incident management provided by the Cyber Security team.
As a member of this team, the SOC Analyst will:
Monitor and manage SIEM/ServiceNow security events
Provide technical support and incident resolution by performing fundamental script-based or manual troubleshooting methods
Resolve day-to-day security issues to provide service continuity or escalate when required
Classify reported incident based on impact and urgency and ensure documentation of timely updates in incident ticket logs
Action Service Requests where applicable
Where further technical assistance is required to resolve an incident or complete a request, the SOC Analyst will escalate the matter to the relevant team member or external service provider.
Responsibilities:
To provide analysis and support for security applications and to collaborate with team members from all Technology teams and other functional areas.
Requirements
Education:
Appropriate tertiary qualifications.
ITIL certification preferred.
Work Experience:
Up to 3 years I.T. experience - ideally eCommerce Industry exposure
Experience with ServiceNow
Experience working cross functionally
Experience working in Agile Scrum teams
Technologies include:
ServiceNow
WSUS, SCCM, InTune
SolarWinds
Cloud Conformity
Qualys
AWS various including: IAM, S3, ECS, EC2, Fargate, Dynamo, ALB/NLB, Transit Hub, WAF, CloudTrail, Config Manager, etc ..
Azure, O365, AIP, Defender
SharePoint, OneDrive
SailPoint, Identity Now
Beyond Trust Password Safe, Hashicorp Vault, Thycotic
Palo Alto, Meraki
Squid Proxy
Signal Science
Forescout
Kasada
Proofpoint
LogRhythm
Good understanding of project SDLC
Agile environment experience favourable
Benefits
Standard Job Benefits:
- HMO on Day 1
- Temporary Work from Home Set Up
- Paid Time-Off
- Quarterly Sick-Leave conversion
- Paid Government-Mandated Benefits (SSS, PHIC, Pag-IBIG)
- Equipment provided
ConnectOS

Mandaluyong City, Metro Manila
Temporary
Full-time