Key Account ManagerFoodpanda

"To be the most loved everyday food and groceries destination!" - that's our mission at foodpanda.
foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores - foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!
We are looking for enthusiastic problem solvers to join us in scaling our platform, to digitalise businesses in Asia, uplift rider livelihoods and build a hyper-convenient platform for our customers. If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. Our diverse and high-performing team comprises people from more than 60 nationalities, and we welcome all experiences, backgrounds, and perspectives.
We are looking for a Key Account Manager to join our growing business!
What's on the menu to do:
Manage and enhance the work relationship with owners, directors, and other stakeholders of our biggest restaurant partners in the country
Negotiate for our restaurant partners' participation to our promotions, marketing campaigns, and other commercial projects and initiatives
Strategize with our restaurant partners for the continuous growth of their foodpanda orders
Educate our restaurant partners with the best practices to maximize their sales and operations in foodpanda
Serve as the SPOC for escalations from our restaurant partners
Ensure that our restaurant partners are able to maintain the best customer experience for their branches in foodpanda
What do you bring to the table?
At least 2 years of account management experience, preferably from F&B or E-Commerce
Excellent interpersonal and communication skills and strong negotiation skills
Thrives and excels at managing relationships and handling store-level escalations
Pleasant personality, high level of enthusiasm and commitment
Team player, self-motivated with the ability to work independently
Keen interest and good understanding of the restaurants industry
Proficiency in Microsoft Excel and/or Google Sheets
Required language(s): English and Filipino
What we offer
foodpanda Philippines is a Great Place to Work Certified! You are assured to be joining a dynamic, fun, and an amazing work environment!
A company committed to developing you personally and professionally.
A great working atmosphere with regular company and team events.
A vibrant and international team committed to diversity and inclusion.
Responsibility from day one in a fast growing and global company.
We recognize top performers, welcome our newbies, and share good food!
Competitive package, allowances, food perks, Insurances, learning and development opportunities and more!
Our parent company, Delivery Hero, is a global leader in the food delivery industry processing over 3 million orders every day and operating in 40+ markets in the world, with 18,000 employees and approximately 500,000+ restaurant partners.
Foodpanda

Manila City, Metro Manila
Permanent
Full-time