junior Travel AgentSmartsourcing

Job Description:Turn wanderlust into work-join Smartsourcing as a Junior Travel Agent!Join Smartsourcing as a Junior Travel Agent! We're looking for someone passionate about travel and customer service to help clients enjoy smooth, stress-free journeys. Full-time, on-site role-be part of where great trips begin!Where? 📍JEG Tower, Archbishop Reyes, Corner Acacia St., Barangay Kamputhaw, Cebu City, 6000 CebuABOUT THE ROLEWe're looking for a proactive professional to manage airline, hotel, and transport partnerships while driving customer satisfaction and business growth. You'll handle client accounts, respond to disruptions, develop new opportunities, and prepare proposals-all while building strong relationships and ensuring sales targets are met.KEY RESPONSIBILITIESWe are seeking a proactive and dynamic professional to join our team. In this role, you will:
Act as the main point of contact for our airline, hotel, and transport partners
Coordinate prompt responses to flight disruptions
Manage customer accounts and nurture long-term relationships
Identify and develop new business opportunities
Collaborate regularly with external stakeholders
Prepare and manage sales communications and proposals
Perform administrative tasks using Word, Excel, and various platforms
Operate independently with minimal supervision
Work closely with the team to ensure timely follow-up on all leads and potential business
Develop strategic plans to meet and exceed sales targets
Manage and follow up on corporate rate agreements
Assist in creating streamlined systems to support the successful implementation and management of new business
📅 Work Schedule:
4:00 PM - 1:00 AM
10:00 PM - 7:00 AM
Requirements:ABOUT YOUYou're a motivated individual with a passion for service and sales, ideally with a background in:
Airlines, hospitality, hotels, or travel
Customer service and business development
High-pressure environments where adaptability is key
You also bring:
Strong negotiation and time management skills
Excellent administrative abilities
The confidence to make independent decisions
The ability to build and maintain strong client relationships
A results-driven attitude with a focus on growth and efficiency
Benefits:Step Into the Smartsourcing Experience 😄Smartsourcing was created with one mission: to change lives. We're here to ensure that businesses flourish and, just as importantly, that every member of the crew is inspired, supported, and set up to thrive. For the fifth year running, we've been recognized as one of HR Asia's Best Companies to Work For. This award isn't just a title-it's a testament to our commitment to making Smartsourcing an incredible place to build a career.Why You'll Love Working HereAt Smartsourcing, we believe the best work comes from people who feel seen, heard, and valued. That's why we're all about fostering an environment where you can be your true self. We take pride in being certified as a Great Place to Work, because we know that when you love where you work, extraordinary things happen. Here's just a glimpse of what we offer:
😊 Weekends are yours (we respect your time off)
🎄 5-day Christmas Leave (unwrap real time off)
👩‍⚕️ Healthcare from Day 1 for you and your family (because healthcare matters)
☕ Free lunch and barista-crafted coffee daily (we take our caffeine seriously)
💰 Night shift differential for evening schedules
🏋️ Subsidized gym membership and sports wellness clubs including hiking and free-diving
🙌 Smartsourcing Exclusives (deals made just for you)
🥳 Themed BFFs, monthly knockoffs, summer parties
🧘🏼‍♂️ Community give-back programs and personal development workshops
And so much more!
We're not just another outsourcing company. We're building something that actually matters here - a place where good work meets good culture.🔐 Signed, sealed, and waiting for you-join Smartsourcing now!
Smartsourcing

Cebu City, Cebu
Permanent
Full-time