junior client relationship OfficerDamstra Technology
Salary: Agreement
Work form: Full time
Posting Date: 11/11/2025
Deadline: 13/06/2022
Company Description
Damstra Technology is an Australian-based provider of integrated workforce management solutions to multiple industry segments across the globe. We develop, sell and implement integrated hardware and software-as-a-service (Saas) solutions in industries where safety and compliance are of utmost importance. We are dedicated to providing unique solutions to exceed our customers' expectations as protecting lives is the ethos that runs true in everything that we do.
With a presence across Australia, New Zealand, Southeast Asia, UK and US, we have grown exponentially over the last year after listing on the ASX fifteen months ago. We are entering a new phase with great energy and excitement and see this as a year of continued evolution and transformation.
Welcome to join us as we are going through a period of significant and exciting change which presents huge opportunities ahead!
Job Description
The primary role of the Junior Client Relationship Officer is to process data entry on behalf of Damstra Technology. The role includes reviewing and processing data to a high level of accuracy. You will also be expected to recognize and report faults/errors in the process to maintain business continuity.
Position Responsibilities:
Understand the basic concept of Company Portal, Zendesk and Damstra products to efficiently process documentation.
Master the use of TWMS especially approvals and reporting to efficiently process documentation.
Master the use of Split Tiff to efficiently process Paperwork Upload document
Complete documentation and data entry in TWMS (New Employee, Company Documents Paperwork, Qualifications and Booking/Registration), Paperwork Upload, or Eify for all clients globally.
Maintaining accurate and consistent data entry across various Damstra systems
Work closely with members of the CRO Team to develop skills and advance knowledge
Work closely with Team Leads on additional high-level tasks.
Assist and be assisted by the Quality Assurance team
Develop an understanding of the client-facing side, including being able to perform low-level troubleshooting for customer issues.
Look for opportunities to improve the performance from a process and system perspective.
Meet bridge goals, as well as KPI (Productivity and Attendance) for confirmation.
Qualifications
If you have proven experience with below essential skills and strive to stretch and grow yourself constantly attuned for better ways of doing things, we'd like to hear from you!
Previous data entry or administrative experience is highly preferred but not strictly required.
High-level of literacy in modern PC suites (Windows) and web applications
Degree qualified in Business, IT, Engineering, Marketing or equivalent
Excellent spoken and written English language is a must
Willing to learn, can-do attitude, achievement oriented and customer/client focused.
Additional Information
What we offer:
We are a diverse, inclusive, collaborative, and transparent organization and live and breathe our core values. Damstra Technology is an organisation that is proud of its great people. We believe in the opportunity to recognise and develop great talent and offer many diverse opportunities for career advancement.
This is a great opportunity to join a fun, agile, positive, and friendly team, and we offer career development and competitive salary and perks.
All Damstra employees are enrolled in HMO upon hire
Flexible working arrangement
Probationary employees can use their leave credits
Additional 1 leave credit per year after 1st year, additional 1 leave credit after 2nd year (Capped at 25 SIL)
Full access to LinkedIn Learning.
Wellness Program which includes a refund for up to PHP 2,500 for a gym membership or other exercise-related costs
Reward and recognition program (including monetary rewards for quarterly and annual winners)
Social activities on Monthly get-togethers, anniversaries, and birthday celebrations.
If you are keen to join a growing business, embracing the unknown as opportunity please follow the prompt to apply online.
Damstra Technology is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, or any other status or characteristic protected by applicable law.
Damstra Technology
Damstra Technology is an Australian-based provider of integrated workforce management solutions to multiple industry segments across the globe. We develop, sell and implement integrated hardware and software-as-a-service (Saas) solutions in industries where safety and compliance are of utmost importance. We are dedicated to providing unique solutions to exceed our customers' expectations as protecting lives is the ethos that runs true in everything that we do.
With a presence across Australia, New Zealand, Southeast Asia, UK and US, we have grown exponentially over the last year after listing on the ASX fifteen months ago. We are entering a new phase with great energy and excitement and see this as a year of continued evolution and transformation.
Welcome to join us as we are going through a period of significant and exciting change which presents huge opportunities ahead!
Job Description
The primary role of the Junior Client Relationship Officer is to process data entry on behalf of Damstra Technology. The role includes reviewing and processing data to a high level of accuracy. You will also be expected to recognize and report faults/errors in the process to maintain business continuity.
Position Responsibilities:
Understand the basic concept of Company Portal, Zendesk and Damstra products to efficiently process documentation.
Master the use of TWMS especially approvals and reporting to efficiently process documentation.
Master the use of Split Tiff to efficiently process Paperwork Upload document
Complete documentation and data entry in TWMS (New Employee, Company Documents Paperwork, Qualifications and Booking/Registration), Paperwork Upload, or Eify for all clients globally.
Maintaining accurate and consistent data entry across various Damstra systems
Work closely with members of the CRO Team to develop skills and advance knowledge
Work closely with Team Leads on additional high-level tasks.
Assist and be assisted by the Quality Assurance team
Develop an understanding of the client-facing side, including being able to perform low-level troubleshooting for customer issues.
Look for opportunities to improve the performance from a process and system perspective.
Meet bridge goals, as well as KPI (Productivity and Attendance) for confirmation.
Qualifications
If you have proven experience with below essential skills and strive to stretch and grow yourself constantly attuned for better ways of doing things, we'd like to hear from you!
Previous data entry or administrative experience is highly preferred but not strictly required.
High-level of literacy in modern PC suites (Windows) and web applications
Degree qualified in Business, IT, Engineering, Marketing or equivalent
Excellent spoken and written English language is a must
Willing to learn, can-do attitude, achievement oriented and customer/client focused.
Additional Information
What we offer:
We are a diverse, inclusive, collaborative, and transparent organization and live and breathe our core values. Damstra Technology is an organisation that is proud of its great people. We believe in the opportunity to recognise and develop great talent and offer many diverse opportunities for career advancement.
This is a great opportunity to join a fun, agile, positive, and friendly team, and we offer career development and competitive salary and perks.
All Damstra employees are enrolled in HMO upon hire
Flexible working arrangement
Probationary employees can use their leave credits
Additional 1 leave credit per year after 1st year, additional 1 leave credit after 2nd year (Capped at 25 SIL)
Full access to LinkedIn Learning.
Wellness Program which includes a refund for up to PHP 2,500 for a gym membership or other exercise-related costs
Reward and recognition program (including monetary rewards for quarterly and annual winners)
Social activities on Monthly get-togethers, anniversaries, and birthday celebrations.
If you are keen to join a growing business, embracing the unknown as opportunity please follow the prompt to apply online.
Damstra Technology is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, or any other status or characteristic protected by applicable law.
Damstra Technology
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Central Luzon
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Damstra Technology
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Damstra Technology jobs
Clark, Central Luzon
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