jr. Account Manager (fintech/payments)Xendit

Xendit has recently partnered with , a trailblazing FinTech company committed to revolutionizing the way Filipinos transact in the digital world. As the pioneers of alternative online payment methods in the Philippines, Dragonpay has been providing secure, convenient, and reliable payment solutions to millions of users across various industries, including e-commerce, gaming, travel, and more. Our innovative platform seamlessly connects consumers, merchants, and financial institutions, empowering businesses and individuals to transact effortlessly in the digital economy.
Since Dragonpay's inception in 2010, we have been providing the most convenient and widely accessible forms of payment to online Filipinos around the world and our vision is to be the driving force of e-commerce in the Philippines through payment solutions.
We are looking for a Jr. Account Manager at Dragonpay who will play a pivotal role in our success by managing existing accounts and ensuring customer satisfaction. Your focus will involve identifying and addressing client needs, staying in constant communication to understand their evolving requirements, and fostering long-lasting relationships. We're looking for a highly motivated individual to focus on growing overall volumes of existing Dragonpay merchants in order to expand our market share in the region.
Duties and Responsibilities:
Manage growth and retention activities for existing merchants and dormant accounts
Uncover opportunities with these accounts to generate additional revenue through up-selling
Monitors expiring services and contracts
Review documentary business requirements and contracts
Ensure MOAs are fully accomplished and have it notarized through Executive Assistant
Development of account profile
Account strategy and task necessary to deliver a quality and positive customer experience
Accommodate queries from the merchants and from the internal departments' regarding products and services
Other duties centered on merchant business relationships and business development
Qualifications:
With Bachelor's Degree
2-5 years of experience in sales, account management, or a related field
Organized and detail oriented
Good communication skills and comfortable conversing with foreign merchants
Willing to work on-site in Marikina office
Xendit

Manila City, Metro Manila
Permanent
Full-time