join our team Customer Service Representative cdoTorch Solutions

Join Our Team! Customer Service Representative Location: Cagayan de Oro, Philippines Position Overview We are seeking enthusiastic and driven individuals to join our team as Customer Service Representatives. As a part of a call center in Cagayan de Oro, you will play a vital role in delivering outstanding customer experiences through phone, email, and chat support. Responsibilities Handle inbound and outbound customer inquiries with professionalism and empathy Provide accurate information about products/services and assist in resolving customer issues Document customer interactions and maintain detailed records Collaborate with team members and other departments to ensure swift issue resolution Uphold company values and contribute to a positive work environment Requirements Excellent communication skills in English (both verbal and written) Previous Customer Service Experience Preferred, But Not Required Ability to multitask and work in a fast-paced environment Strong problem-solving skills and a customer-focused mindset Flexibility to work in rotating shifts, including evenings and weekends Benefits Competitive salary and performance-based incentives Comprehensive training and career development opportunities Friendly and inclusive work culture Health and wellness benefits Convenient location in Cagayan de Oro How To Apply If you're passionate about providing exceptional customer service and want to be part of a vibrant team, we'd love to hear from you! Please send your resume and a cover letter detailing your interest in the position. Join us in creating memorable experiences for our customers while growing your career in a supportive and engaging environment!
foundit

Cagayan de Oro City, Misamis Oriental
Permanent
Full-time