IT Support SpecialistAZPIRED INC.

IT SUPPORT SPECIALIST
 
Role and Responsibilities:
Perform analysis on designated client hardware and software.
Resolution of errors and documentation of system performance.
Ensure hardware compatibility with the software.
Perform tests and troubleshoot issues.
Make outbound calls to contact customers or clients.
Send messages to customers or clients through chat or email.
Qualifications:
Bachelor's degree in IT or any related field.
Good verbal and written communication skills (English)
Customer service experience is an advantage but not required.
Technical support or any related experience is a must.
Knowledge or experience resolving hardware or software issues.
Knowledge or experience in utilizing SQL.
Knowledge or experience with Windows servers.
Knowledge or experience in using active directories.
Knowledge or experience in network troubleshooting
Can maintain internal error logs and provide support.
Should be willing to work on-site (this is an on-site position).
Should be willing to work full-time (this is not a part-time position).
Should be willing to undergo training.
Available to start immediately.
What we offer:
Paid training programs for all positions.
Basic pay is up to PHP 25,000.00 upon contract signing.
Sign-up bonus of PHP 10,000.00.
Account-specific perks, incentives, and bonuses.
Assignment to very easy international accounts!
Employee referral incentives
Discounts/perks with our partners! (hotels, restaurants, resorts)
Medical Health Coverage (PPO and Meditec)
Skills development opportunities
Career advancement opportunities
Regular company activities
Who we are:
 
Azpired Inc. is a world-class outsourcing service center with offices in Cebu and Cagayan De Oro City. Our primary focus is delivering cost-efficient services across multiple market sectors in the United States, Canada, Australia, and New Zealand. By leveraging the latest, most advanced technology, we ensure that our clients benefit from our expertise, industry knowledge, and the most up-to-date business solutions, all aimed at delivering the highest return on investment.
 
Seize the opportunity to advance your career with us! Visit our recruitment office on the Ground Floor of the Cebu Exchange Tower on weekdays from 8:00 am to 4:30 pm. Join us now and #RedefineYourFuture!