it support assistant | Work from HomeAFIA Insurance Brokerage Services

We are one of the biggest insurance brokerage houses in the UAE and looking for IT Support Assistant for a home-based position.
In order to qualify for the role, you should be available as per the working hours and interested in a long-term committed project.
For interested applicants please click "Apply Now" and be sure to send us your CV with Subject Line: IT Support Assistant - Your Name - Kalibrr. Due to the high volume of applications, we regret to inform you that we will reach out only to those applications that are a close match for the role.
Duties and Responsibilities
Install/ Uninstall and configure Time Doctor, software and communication systems, etc.
Monitor employees' productivity via Time Doctor
Ensure proper internet setup for offshore resource based on AFIA requirements
Prepare daily reports, and other documents as required
Audit offshore resources on a daily basis, ensure their internet is as per AFIA standards and their system complies with Afia minimum hardware requirements
IT support and troubleshooting for offshore resources
Diagnose hardware and software faults and solving technical and applications problems
Work Remotely: Yes
Hours: 51.5 hours per week
Working Hours: 8:00 AM to 5:30 PM GST Sundays to Thursdays or 9:00 AM to 6:30 PM GST Sundays to Thursdays and 9:00 AM to 1:00 pm GST Saturdays
Desired Skills and Experience
Candidate should be smart, energetic and focused
With relevant experience minimum of 3 years
Technical Requirements
Laptop or Desktop (Core i5 or I7) 7th gen till 11th gen, 8gb ram, 500GB HDD above or 240GB SSD) with webcam
Headset - USB based headset, noise-cancelling
Required Internet Speed: ping below 5ms, Download speed 10Mbps above, Upload speed 3Mbps above for stand-alone connection and mobile data back up
Uninterrupted power supply up to 4 hours back-up
Environment: quiet background facilitating outgoing and incoming calls
Work from Home
Associate / Supervisor IT and Software Insurance 1 opening Bachelor's degree graduate
AFIA is one of the largest and most well respected insurance brokerage companies in the UAE. Since AFIA's inception in 1995, we have always had a:Qualified advisory infrastructure,Robust insurance procurement process andCommitted after-sales service propositionThis has rewarded us with a considerable portfolio of long-term clients, making us one of the top producers for all the leading multinational and local insurance companies in the UAE.
Kalibrr

Manila City, Metro Manila
Permanent
Full-time