IT SpecialistM2MJ Human Resources Consulting

Description
Job Functions:
• Troubleshoot Basic network problems (cabling and IP).
• Troubleshoot computer issues (Computer hardware, software, including Windows OS, and HP/Dell
hardware).
• Maintain tape backup system (checking for success, tape changing, rotation, proper storage, and
restores).
• Troubleshoot and provide basic Phone support with Cisco Unified Communication and Cisco Contact
Center
• Maintain and work closely on company's software licensing.
• Maintain and work closely on company's IT Hardware.
• Setup and Maintain Network printers from setup on network to configuration on Windows Server.
• Assist and maintain local file system access.
• Assist with AD User rights and account management as needed for local site.
• Report and escalate IT related problems to management as needed.
• Orients end-users with regards to proper use, care and accountability of assigned IT equipment as well
as discuss as some of the most common IT processes and policies.
• Work closely with other departments on all / specific IT Related decisions and changes on all new
system request and system modifications.
• Replace and maintain any equipment. Servers / Computers / Phones / Keyboards / etc.)
Job Requirements:
• Bachelor's degree in fields of computer science or 3+ years equivalent related experience
• Good written and verbal communication skills.
• Excellent problem solver and has capacity to analyze complex issues / tasks and provide
recommendations on how to best resolve the issue.
• Committed to quality, takes pride in work to deliver a solution that is accurate and meets user
requirements.
• Dedicated team member, willing to put in extra time when needed to complete a task.
Requirements
Minimum education level: Bachelor ́s Degree
Years of experience: 3
Language(s): English
Availability for travel: No
Availability for change of residence: No

Pasig, National Capital Region ·  Today, 05:44 PM
Work type
Full Time