IT Specialist - 3pm to midnightFiltaGlobal

Refer a friend or your former colleague to join our growing Filta family and get 10,000 pesos!
There's really no limit in referring, so refer as much as you can!
Work for an international company that saw 300% growth in 2020 and 2021 and is on track to do the same in 2022!
Salary + perks including additional annual leave based on long term tenure, short- and long-term company & individual incentives
The Company
At Filta, we're all about finding the best talent in the Philippines and pairing them with the best businesses in Australia, New Zealand, the United States, Canada, and the United Kingdom.
Specialising in eCommerce and Digital Marketing, we are building a reputation as a place where great people can work within a supportive environment and gain international market exposure with businesses doing amazing things in the international market.
If you haven't yet, go check us out - filtaglobal.com and facebook.com/filtaglobal - to see what we are about.
The Role
We are looking for an IT Specialists who will be responsible for the administration, monitoring, and maintenance of software infrastructures and applications. The IT Specialist will oversee practices and processes to ensure integrity, safety, and availability of all data and applications as part of an organisation's information systems.
Key Responsibilities
Problem resolution in both the long and short term.
Assist staff in the Philippines and Colombia by diagnosing problems and providing resolutions for technical and service issues.
Process, monitor, record and respond to requests related to IT onboarding and offboarding.
Conduct preventive maintenance of all IT-related equipment and accessories as scheduled.
Office 365 Troubleshooting & Support (MS Word, MS Excel, MS PowerPoint, MS Outlook, MS OneDrive, MS SharePoint, MS Forms, MS Flows, MS, Teams, MS Exchange & MS PowerApps).
Support the implementation of new solutions or applications.
Participates in and contributes to initiatives that improve IT processes.
Assess and provide IT recommendations on various requests such as Laptop/ Desktop Purchase, network, and others.
Enhancing and maintaining existing MS Forms, Flows, and PowerApps.
Perform other tasks that are deemed necessary.
Required Personal Attributes
A can-do attitude with a high level of personal motivation.
Strong ability to communicate across multiple stakeholders/teams, both up and down the organisation.
Ability to work independently and to collaborate across multiple projects.
Ability to take initiative in the creative process.
Excellent personal organisation and time management.
Ability to multi-task, prioritise effectively, and manage own work schedule.
Possess excellent communication and presentation skills.
A natural desire to work with the 3Ps - Purpose, Pace, Precision.
Position Prerequisites
Experience
Experience in Hardware and Software troubleshooting.
Experience in PowerBI and Microsoft Suites of products including Power Automate and Power Apps.
Proficient in Cloud platforms such as Office 365.
Proficient in MS Office applications & OS both in Windows and/or Mac.
Advanced Microsoft Excel skills.
History supporting end users to understand their issues and solve their problems.
Skills
Excellent communication and interpersonal skills, both written and verbal.
The ability to relay technical information to non-technical users and elicit clients' needs.
Problem-solving ability.
Analytical skills.
Attention to detail.
The ability to work independently but also as a part of a team.
Project-management skills.
Good working ethics.
Ability to work to deadlines and give realistic estimates.
Willingness to learn.
Systems/Tools Used
Office 365
CompTIA A+
PowerApps
Power Automate
SharePoint
PowerBI
Along with a dynamic environment where everybody is highly motivated and engaging, you will get the following benefits for being part of the Filta family:
Benefits
HMO for yourself and one dependent within the first month.
20 combined SL/VLs per year accrued from day one (you will have 10 accrued once you pass regularisation).
1-day birthday leave after regularisation.
Perks
Monthly social activities paid by the company - such as a watercolour workshop, board games, laser tag, escape room, team dinner, etc.
30 minutes early out Fridays (after regularisation, upon completing all your tasks for the week, and if you are on time during the week).
Birthday cake on your birthday.
Company perks relating to your role such as free tickets to meetups, conventions, conferences, etc.
Additional annual leave based on long-term tenure.
Short- and long-term company incentives to promote camaraderie and teamwork.
Attending our Saturday digital events (6 annually) exposes you to the e-commerce ecosystem in Manila.
Shift Time
3:00 PM to midnight- Manila Time, Monday to Friday.
How To Apply
If this sounds like you and you are ready to take the next step in your career, do not hesitate to get in touch and become a part of the #FiltaFam!
Click the Apply button, attach your CV, and complete the questionnaire!
As this is an urgent requirement, if you want to fast track your application, please email Ires Salandanan at [Protected Info]
Powered by JazzHR
FiltaGlobal

Philippines
Permanent
Full-time