it Procurement program managerRingCentral

What if you could support the solutions that will change the way the world communicates?
What if you had the freedom of a startup and the resources of a global enterprise?
You'd break new ground. Raise the bar for performance. And do career-defining work.
That's exactly the kind of environment we're building together at RingCentral.
RingCentral's cloud-based communications platform connects more than 2 million users around the world, in ways that bring people, ideas, companies, and customers together.
As a member of the RingCentral IT Team, you'll work across every department in the company to develop and deploy innovations that power productivity, deliver insights, and improve the flow of company data. It's a team built to thrive on change-and a perfect place to build a career with lasting impact.
We're as proud of our working environment as we are of our market success. You'll find all the training, opportunity, and resources you could ever want here - with all the work/life benefits you expect, and none of the micromanagement. RingCentral regularly brings home Best Place To Work awards from locations all over the world, and outstanding company ratings on Glassdoor and Comparably!
RingCentral surrounds you with world-class technology and talent, in a people-first environment built from the ground up to help you do the best work of your career. We're not just changing the nature of communication and collaboration. We're winning, together.
RingCentral is looking for an IT Procurement Program Manager to join our growing Infrastructure & Operations Team.
RingCentral is looking for an IT Procurement Program Manager who will be responsible for delivering the complete lifecycle of IT procurement services for RingCentral. This position is responsible for partnering with all IT, Finance, Accounting, Global Procurement, and business leaders to plan, design, develop, transform, automate, maintain, and operate RingCentral's IT Procurement services. He/She will be responsible for coordinating the activities to create the company's IT Procurement roadmap and strategies leading to the successful implementation, operations, compliance, maintenance, and continuous improvement of the deployed IT procurement services.
Responsibilities:
Program lead the delivery of the IT Procurement services including technical and organizational design, build, user acceptance test, implementation, and ongoing operations.
Implementation and operations of IT Procurement services should include but not limited to spend analysis, strategic sourcing, contract management, requisitioning, purchasing spot buys, and payment.
Provide leadership in analyzing, defining, and transforming the IT Procurement function to meet company needs
Supervise a team of technical support staff who are responsible for the full lifecycle of services from design, build, introduction, and retirement/refresh of technologies that make up the IT procurement service portfolio.
Track, maintain and create key performance indicators and client satisfaction measures focusing on the continuous improvement of the service.
Sponsor and/or lead special projects relating to ensuring successful delivery and support of IT Procurement Services.
Ensure global standards, documentation, and processes for IT Procurement Services are created, deployed, and kept up to date.
Lead compliance with corporate policies and represent IT in response to internal and external audits.
Focus on improving service delivery through effective use of ITIL methodologies, standard methodologies, and industry standards.
Create and track key performance indicators, staffing ratios, trends, and benchmarks
Develop/plan budget and recommendations for personnel, training, equipment, materials, and all other IT Procurement related activities.
Create and execute IT Procurement strategic roadmaps, update the priorities, and document staffing/resourcing requirements for current and future needs.
Ensure resources operating the IAM services are available for proper 24x7 support of the services along with accounting for individual vacation and holidays,
Qualifications and Skills:
Bachelor's degree in Information Technology, CS, MIS, Business, or related field
10 years or more overall IT experience
5 years or more of information security or related experience
Experience building and implementing IT procurement/contract management relevant technologies such as; Productiv, Zylo, NetSuite, iCertis
Deep understanding of IT procurement architecture, design, delivery, and compliance
Solid understanding of the full lifecycle of the procurement lifecycle processes.
Ability to work across and manage distributed teams
Demonstrated ability to define and report against critical metrics and key performance indicators
Demonstrated ability to communicate, present and influence credibly and effectively to all levels of an organization especially to key business partners and executives.
Program/project management skills, to handle programs/projects effectively and deliver on time and within budget
Demonstrated ability to lead teams in efficiently implementing new technologies and services.
Good eye for business, as well as strong analytical and critical thinking abilities to draw conclusions based on data
A self-motivated individual capable of working in a face-paced, multifaceted environment
Detail and results-oriented; skilled at both planning and hands-on execution
Ability to excel and works well with other teams, collaborative, and fast-paced environment
Excellent written, verbal, and presentation skills
Benefits and Amenities: (list per location)
Comprehensive HMO Package (medical, dental)
Personal Time Off Leaves
Quarterly Performance Incentive
Discounted Gold's Gym Membership
About RingCentral
RingCentral is the worldwide leader in cloud-based communications. Our software communications platform delivers phone, group chat, mobile communications, video calls, videoconference, contact center, and AI-driven digital engagement. It's a powerful, global presence that allows businesses to communicate anywhere, anytime with anyone.
RingCentral is headquartered in Belmont, California, and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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RingCentral

Manila City, Metro Manila
Permanent
Full-time