IT Helpdesk technician (shifting schedule)My Virtual Mate

This is a remote position.
My Virtual Mate is a registered Australian company that helps businesses with business process outsourcing. Our mission is to make a positive change in our partners' business, which ultimately helps them gain more profits, and grow their business with truly talented staff.
Our client is one of the biggest names in the Managed IT services space. They are a Perth-based company providing services to key sectors including Oil & Gas, Mining & Exploration, Medical, Manufacturing, Government, plus business & corporate clients.
The Helpdesk Technician will work rotating shifts in line with Perth, Western Australia's timezone.
The duties include:
IT support requests as directed
Systems administration
Ticketing updates
Contribution to Documentation
Support senior technicians in projects and systems management tasks
Higher level help desk
Requirements
At least 2 years experience as a Helpdesk Technician
Experience with:
Datto
Microsoft Server Technologies
Microsoft Desktop Technologies
IT Glue
Excellent English communication skills - verbal and written
Experience in MSPs a PLUS
Work From Home Requirements:
At least 10mbps internet connection
Back up internet connection, postpaid or prepaid
Laptop or Desktop with updated operating systems (at least core i5 or higher)
Backup laptop or desktop (at least core i5 or higher)
Headset with mic
No background noise during work hours
Must not be currently employed full time
My Virtual Mate

Manila City, Metro Manila
Permanent
Full-time