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it end user support Associate iiSYKES Asia Inc.

Workplace: Cebu
Salary: Agreement
Work form: Full time
Posting Date: 07/11/2025
Deadline: 26/11/2020

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WHY YOU SHOULD JOIN SYKES
 
SYKES is the best company where you can work, learn and grow. We offer competitive salary and benefits packages, provide various learning, development and mentoring opportunities and put programs in place to promote career growth. As a multinational digital marketing and customer service global outsourcer, we partner with Global 2000 companies.
 
That means that you get to work with the world’s biggest brands and industry leaders! Here are some of the other benefits of working in SYKES:
Competitive salary, account-specific benefits and performance incentives
Night differential and night shift allowances
Paid sick and vacation leaves
HMO coverage (medical and dental) for you, even during probationary period, and your qualified dependents
Life Insurance
Cool office spaces and employee-centric facilities
Accessible locations
Mentoring and development programs for career growth opportunities
Exclusive discounts in partner establishments
Company-sponsored interest clubs
Employee engagement activities
Volunteer programs
SYKES has been in the Philippines for more than 20 years and is considered the country’s first multinational contact center!
The compensation package is inclusive of incentives and allowances. The basic salary varies depending on your assessment.
Modified General Community Quarantine is in full effect in Cebu City thus we are implementing a temporary work-at-home set up  in compliance to the city's guidelines. As soon as MGCQ is lifted, all operations will resume onsite.
 
SYKES ASIA INC.
 
Is currently looking for:
 
IT END USER SUPPORT ASSOCIATE II
 
ESSENTIAL DUTIES AND RESPONSIBILITIES
In-Depth Hardware and Software Troubleshooting and Maintenance
Engages with Regional and Global Technology Teams 
Process Documentation Standards Asset Management and Inventory
Assists with other duties and responsibilities that will be assigned by the IT Management.
BASIC QUALIFICATIONS
Graduates of Bachelors Degree in any of the following courses - Information Technology, Computer, Engineering and Business.
Applicants with 2-4 years of working experience in a similar technology role.
Knowledge and Use Experience on the following technology platforms:
Device Operating Systems – Windows, Linux, Apple IOS or Android
Software and Mobile Apps – Microsoft Office 365, Adobe, Mobile Social Media Apps
Mobile and Tablet Devices – Iphone/Ipad, Android Phone/Tablet and Phablets.
Servers & Local Area Network – Windows Server, Cisco LAN/WAN Support
Computer Savvy and shows keen interest in learning new breakthrough technologies and digital systems, processes and concepts.
Professional Technology Certifications (Microsoft, ITIL, Comptia, Cisco, etc) are preferred but not required.
Effective communication and customer service skills that can build strong relationships with peers, colleagues and clients.
Must be a team player and flexible to adapt to an environment that constantly changes. 
Experienced knowledge of Computers and Laptops,  Phones and Tablets, and other Mobile Technology    Devices and Operating Systems. Ability to stay current on recent technology releases. Ability to participate in team projects.
*Applicants with valid NBI and SSS E1 may get fast tracked.
 
For more information, visit www.sykes.com/philippines/about/

Other Info

1 Year or less Experience

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SYKES Asia Inc.

About the company

SYKES Asia Inc. jobs

Mandaluyong City, Metro Manila

Size: Over 1000 employees


Position it end user support Associate ii recruited by the company SYKES Asia Inc. at Cebu, Cebu, Joboko automatically collects the salary of , finds more jobs on IT End User Support Associate II or SYKES Asia Inc. company in the links above

About the company

SYKES Asia Inc. jobs

Mandaluyong City, Metro Manila

Size: Over 1000 employees

  • Employer support:
  • +84 962.107.888