IT Business SupportKitchen Beauty Marketing Corp.

Responsible in responding and resolving assigned incident tickets and or request tickets in the IT helpdesk's end to end process.
Ensures all issues are properly logged, action taken and feedback provided
Diagnoses computer hardware and software, networks systems and other system issues accurately and quickly
Track issues from reporting to resolution while updating the internal knowledge base and/or communicating learning with internal business units. Follow up the concerned support teams regarding on the resolution to open tickets.
Providing initial fault diagnosis for minor issue and coordinating with other level 2 and level 3 resources to resolve and fix major issues as part of IT team.
Responsible in maintaining and enhancing IT processes and procedures.
Responsible and ensure all office equipment like hardware, software and external infrastructure are in optimal condition.
Manage several issues at a given time and as per prioritize by IT Service Operation.
Perform other task that maybe assign from time to time.
Candidate must possess at least Bachelor's/College Degree in Computer Engineering/Information Technology or equivalent.
Fresh graduate/entry level with knowledge in technical
Ability to respond to help desk request after hours on a limited basis.
Excellent communication skills.
Ability to diagnose and resolve basic technical issues.
Able to handle challenges and can handle stressful situations
Entry Level / Junior, Apprentice IT and Software Trading & Distribution 1 opening Bachelor's degree graduate
Kitchen Beauty Marketing Corporation (KBMC) is a corporation that is taking the lead in bringing the most diversified lines of kitchen/home appliances with reliable quality, elegant designs, innovative features and affordable prices to every Filipino family, to satisfy the needs of the Philippine market by serving quality household appliances within the means of the customers through well-crafted business principles.HistoryFounded in the year 1988, Kitchen Beauty Marketing started as an importer/distributor of various kitchen and household related products. Catering primarily to the mass consumer market, the company's product ranged from stainless steel wares and small kitchen appliances.KYOWA has been and still being recognized all throughout the country for their unwavering passion to serve and provide nothing but the best products in the market. Testifying to the slogan "Basta may Kyowa, ginhawa ka!" KYOWA continues to serve millions of Filipinos by exploring wider opportunities while providing efficient and well-selected quality products.Products & ServicesKBMC has since been concentrating its marketing efforts to promote the following brands with their respective product line as follows: KYOWA - small kitchen and household appliances ZEBRA - stainless steel cook wares and utensils imported from Thailand SEAGULL - stainless steel cook wares and utensils imported from Thailand ROSSETTI - stainless steel catering utensils
Kalibrr

Manila City, Metro Manila
Permanent
Full-time