it and systems ManagerSuperstaff

The IT and Systems Manager will be primarily responsible for the maintenance and enhancement of our systems and automations, as well as the creation of new automated workflows to optimize operational efficiency. This role also encompasses the management of hardware and software requirements, providing IT support to staff, and collaborating closely with vendors to ensure seamless operations across our school network. The IT and Systems Manager will play a pivotal role in supporting our educational environment by ensuring the reliability and efficiency of all technological systems.The IT and Systems Manager will work within the operations team and collaborate with various stakeholders, such as our Shared Service teams and external vendors. This role demands strong technical expertise, excellent problem-solving skills, and the ability to manage multiple tasks simultaneously.If you are passionate about education and excited about working in an entrepreneurial environment, this role is for you.RESPONSIBILITIESSystems Management and Process Improvement:
Maintain systems to ensure minimal downtime for staff and customers.
Create and customize automated workflows such as using Microsoft Power Apps and Zapier.
Integrate Power Apps with Azure services and data sources like SharePoint, SQL Server, and Dataverse.
User Support on Microsoft 365:
Provide IT support and troubleshoot issues related to Microsoft 365, including Dynamics 365, SharePoint, and Power Apps.
Utilize programming languages like C#,JavaScript and Power Fx
Manage SQL databases for data management and querying.
Develop and customize web applications using HTML, CSS, and ASP.NET.
Collaborate with vendors to resolve complex issues.
Network and Hardware Support:
Maintain network structure, ensuring connectivity at all times across our network of schools.
Collaborate with vendors to ensure all staff are equipped with the necessary hardware, such as laptops and peripherals, and to troubleshoot any issues with our systems.
Requirements
Bachelor's degree in Information Technology, Computer Science, or a related field.
Minimum of 3 years of experience in IT management or a similar role.
Proven experience with network management and troubleshooting.
Proficiency in Microsoft Dynamics, Microsoft Systems Admin (such as Entra, MS 365, etc.), Microsoft SharePoint, and Microsoft Power Apps.
Excellent problem-solving and communication skills.
Ability to work independently and manage multiple school locations.
Strong vendor management skills.
Preferred Qualifications
Master's degree in Information Technology, Computer Science, or a related field
Certifications such as CompTIA Network+, Microsoft Certified: Azure Administrator Associate, or similar
Experience with SaaS platforms such as Formstack and Zapier
Experience in an educational environment
Personal Attributes
Strong leadership and team management skills
Excellent communication and interpersonal skills
Proactive and detail-oriented
Ability to work under pressure and manage multiple tasks simultaneously
Growth mindset and problem-solving approach
Ability to embrace and exemplify Cosmic Education Group core values
Benefits
HMO with 1 free dependent upon hire
Life Insurance
20 PTO credits annually
10% Night Differential
Annual Performance-Based Merit Increases and Employee Recognition
Great Company Culture
Career Growth and Learning
A laptop will be provided by the company
Night Shift
WFH
Php 80,000 - 84,500
SuperStaff

Metro Manila
Permanent
Full-time