Great that you're thinking about a career with BSI!
Our people are passionate about what they do. They are experts in assessment, healthcare, testing, training, and publishing. They excel in Sales, Marketing, IT, HR, and Finance. Could this be you?
Make a difference at BSI.
About The Role
The ISO Audit Coordinator is expected to build effective relationships with customers managed by the Philippines, and provide support in Customer Journey to ensure that every experience meets their aspirations, delivers our Credo of 'Making Excellence a Habit' and successfully completes their application process.
How You Will Contribute
You will support the Customer Service Center planning in assessment bookings according the accreditation needs
You will manage the workload of un-booked assessments one year ahead in line with accreditation rules
You will manage the interface with the management team and assessors for optimization and achievement of targets
You will manage, review and optimize operations planning processes within the Customer Service Centre
You will prepare Management reports
You will review and submit baseload data for Budget process, Forecast process, monthly submission of baseload for 3M Outlook, and submission of data for Weekly Pulse
You will work with the Operations Managers to identify delivery gaps and recruitment needs
You will collaborate with Technical/Service Delivery Managers in qualification/re-qualification of new and existing auditors
You will perform other duties as assigned
What You Will Bring
You must possess at least a Bachelor's/College Degree
Knowledge of ISO Standards
With at least 1 year of working experience in certification business
Demonstrate high level interpersonal skills with proven ability to communicate effectively at all levels within a client/s organisation and BSI
Proven administrative and organizational skills, with the ability to meet deadlines and manage customer expectations
We're enthusiastic to receive applications from those based in Manila, Philippines excited by this career opportunity.
Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.
To protect our candidates and BSI employees during the Covid-19 outbreak, all interviews will take place remotely.
BSI
Our people are passionate about what they do. They are experts in assessment, healthcare, testing, training, and publishing. They excel in Sales, Marketing, IT, HR, and Finance. Could this be you?
Make a difference at BSI.
About The Role
The ISO Audit Coordinator is expected to build effective relationships with customers managed by the Philippines, and provide support in Customer Journey to ensure that every experience meets their aspirations, delivers our Credo of 'Making Excellence a Habit' and successfully completes their application process.
How You Will Contribute
You will support the Customer Service Center planning in assessment bookings according the accreditation needs
You will manage the workload of un-booked assessments one year ahead in line with accreditation rules
You will manage the interface with the management team and assessors for optimization and achievement of targets
You will manage, review and optimize operations planning processes within the Customer Service Centre
You will prepare Management reports
You will review and submit baseload data for Budget process, Forecast process, monthly submission of baseload for 3M Outlook, and submission of data for Weekly Pulse
You will work with the Operations Managers to identify delivery gaps and recruitment needs
You will collaborate with Technical/Service Delivery Managers in qualification/re-qualification of new and existing auditors
You will perform other duties as assigned
What You Will Bring
You must possess at least a Bachelor's/College Degree
Knowledge of ISO Standards
With at least 1 year of working experience in certification business
Demonstrate high level interpersonal skills with proven ability to communicate effectively at all levels within a client/s organisation and BSI
Proven administrative and organizational skills, with the ability to meet deadlines and manage customer expectations
We're enthusiastic to receive applications from those based in Manila, Philippines excited by this career opportunity.
Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.
To protect our candidates and BSI employees during the Covid-19 outbreak, all interviews will take place remotely.
BSI
Other Info
Manila City, Metro Manila
Permanent
Full-time
Permanent
Full-time
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