intelligent automation - Continuous Improvement leaderRELX

Roots Automation is seeking an experienced automation leader who is interested in constructing solutions that improve automations across Roots Automation's ecosystem by pushing the limits of traditional automation (RPA) to design and strengthening the Digital Worker of the future. The ideal candidate has strong grounding in Blue Prism (prefer Solution Designer accreditation), effective communication skills, experience in maintaining processes, and familiarity with complimentary technologies (APIs, OCR, Python, ML, C#, etc.).
As a startup, Roots offers a high-paced environment with ample growth and learning opportunities across multiple disciplines. The role will have direct interaction with clients (SMEs/Business Process Owners), infrastructure team (Automation & Cloud), front-end development team and senior management. This role will lead a small but growing team, perform maintenance and support of live automation solutions, as well as play a key role in improving and developing the existing automations/templates within Roots.
Responsibilities:
Monitor processes running across Roots' automation platforms
Review logs to perform root cause analysis
Troubleshoot internal and system exceptions that may occur across the processes
Review change requests with developers, continuous improvement analysts, and customer success, that come in from customers on processes
Brainstorm ideas for process improvements that can strengthen the stability of the automations
Manage Continuous Improvement Jira Board and plan sprints to prioritize internal and external change requests
Lead the development of change requests
Review process code and documentations to ensure the process is ready to go live and enter the Continuous Improvement and Support fold
Maintain common issues/solution documentation for support
Qualifications:
Experience developing RPA solutions; Blue Prism Solution Design preferred
Excellent communication skills with business stakeholders, including ability to translate business requirements into robust automation solutions
Active learner and consumer of innovative technologies, particularly low/no-code development platforms
Experience of working within an Agile or Scrum-based continuous integration environment
Comfort reviewing/requesting more information on Process Design documents (business oriented) and technical design documents (solution-team oriented)
Comfortable working within project planning constraints, communicating project risks, and providing inputs to the change control process.
Ability to both lead a team of developers and testers and implement automation solutions independently
(Optional) Prefer additional experience with the Python programming language
About Roots Automation:
Roots Automation is an automation-as-a-service company that is building, hosting, maintaining and continuously improving a growing set of Digital Workers. Roots' solutions automate our clients' business processes, enabling their employees to move from processors to problem solvers.
LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact [Protected Info] or if you are based in the US you may also contact us on 1.855.833.5120.
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RELX

Manila City, Metro Manila
Permanent
Full-time