Insurance and retirement services - trading services analystJPMorgan Chase Bank, N.A.

Job Description
Job Description :
Job Responsibilities:
Document, review, and evaluate new business applications and additions, post issue documents and corrections
Work with business partners to ensure consistency in implementing change related to system, policy, and procedural enhancements required to remediate systemic issues and/or process breaks
Propose process reengineering solutions to resolve current process breaks and identify areas of opportunity for improvement
Ensure adherence to established policiesand procedures of the process
Work in an environment that offers a wide degree of creativity and latitude with the expectation of high performance and results
Interact with and manage global relationships
Lead groups and process improvement initiatives
Required Qualifications, Skills and Capabilities:
Advanced skills in MS Office, including Excel and Access
Service Connect experience is highly desired
Customer service, team and goal-oriented, enhanced by a high sense of urgency and professionalism
Excellent analytical skills with close attention to detail.
Ability to communicate effectively both orally and in writing with internal and external customers
Demonstrate organizational skills and ability to handle working within strict timelines
Ability to communicate effectively both orally and in writing with internal and external customers
Ability to work non-standard hours, including early morning, late evening, and weekends to accommodate testing peak seasons.