instructional DesignerThe Manufacturers Life Insurance Co (Phils) Inc( Manulife Philippines )

Job Description
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.
Working Arrangement
Hybrid
Job Description
The opportunity
As an Instructional Designer, you will be responsible for developing engaging and effective digital e-learning courses from various reference materials (PowerPoint Decks, manuals, process documents, etc.). You will be collaborating with business unit POCs, subject-matter experts, and other members of the cross-functional team to deliver high-quality learning materials that are compliant with the requirements and company branding guidelines.
NOTE: This job description does not represent a comprehensive listing of job duties that are required of the employee performing this role. We reserve the right to change duties or assign additional duties at any time with or without notice.
People Leader Role: No
Responsibilities
Individual Responsibilities:
Create e-learning modules with visually-appealing and compelling content using various content authoring tools (Articulate Storyline 360, Articulate Ris e 360, etc.)
Work with the clients/points-of-contact/subject matter experts to ensure course feedback and required revisions are tracked and applied on the developed modules
Work with subject matter experts to identify the target audience's training needs and apply them in the design and development of the modules
Design, write, and integrate assessment questions and create content that matches them
Analyze and apply trends and best practices in learning technologies and instructional designin the development of e-learning modules
Design self-paced exercises and activities that enhance the learning experience
Create or embed supporting material/media (audio, video, simulations, graphics, etc)
Devise modes of assessment, such as tests or quizzes, to measure the effectiveness of the course
Maintain project documentation and course folders
Work with the cross-functional team in ensuring the finished e-Learning materials get uploaded, tested, and configured correctly in the Learning Management Systems
Shared Responsibilities:
Communicates clearly and effectively with other individuals and cross-functional teams and stakeholders on a day to day basis ensures others are updated appropriately is appropriately responsive
Asks questions to understand context of own work, and understands the impact their work has on another people's work
Raises issues where they see things differently from others asks questions to understand areas of difference and constructively shares own perspectives
Understands how own work creates business value takes ownership for delivering those business results in own area of responsibility
Manages own work effectively, making others aware if issues arise that could affect results
When encounters difficulty, looks for different approaches to solve - asks for help if does not know how to solve
What motivates you
You obsess about customers, listen, engage and act for their benefit
You think big, with curiosity to discover ways to use your agile approach and enable business outcomes
You thrive in teams and enjoy getting things done together
You take ownership and build solutions, focusing on what matters
You do what is right, work with integrity and speak up
You share your humanity, helping us build a diverse and inclusive work environment for everyone
What we are looking for
Job Requirements:
At least 2 years of experience in training content development, curriculum development, technical writing, and e-Learning development
Graphic design skills to create engaging content, while ensuring compliance to the company's branding guidelines and design standards
Proficiency in commonly used content authoring tools (e.g. Articulate 360 Suite, etc.)
Proficiency in asset-building tools such as Adobe Creative Cloud, Vyond, Camtasia, etc.
Strong and thorough understanding of traditional design skills including sketching, composition, storyboarding.
Strong and thorough understanding of technological design trends
Strong experience in corporate branding systems
Works as a team player with all levels of management
Good written and verbal communication skills
Strong attention to detail
Strong time management skills.
Decision Authorities:
Medium complexity
Individual contributor
Decisions only effect themselves
What can we offer you
A competitive salary and benefits package
A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills
A focus on growing your career path with us
Flexible work policies and strong work-life balance
Professional development and leadership opportunities
Our commitment to you
Values-first culture
We lead with our Values every day and bring them to life together.
Boundless opportunity
We create opportunities to learn and grow at every stage of your career
Continuous innovation
We invite you to help redefine the future of financial services
Delivering the promise of Diversity, Equity and Inclusion
We foster an inclusive workplace where everyone thrives
Championing Corporate Citizenship
We build a business that benefits all stakeholders and has a positive social and environmental impact
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services group that hel ps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as MFC on the Toronto, New York, and the Philippine stock exchanges, and under 945 in Hong Kong.
Manulife is an Equal Opportunity Employer