Job Summary:
Designs, develops, and implements instructional materials and learning programs for all functional groups throughout the organization. Participates fully in the instructional design cycle, uses and recommends technology based-tools to improve the instructional effectiveness of the organization's learning assets.
Duties & Responsibilities:
Helps develop high-level design documents, storyboards, and audio narration scripts.
Develops effective, interactive learning solutions, mapped to learning objectives and business performance goals.
Develops courseware for live (i.e., instructor-led), online (i.e., synchronous virtual, asynchronous), or blended delivery platforms.
Incorporates technology and adult learning theory to broaden appeal of learning solutions (i.e. Web 2.0, audio, voice-over, video, graphics, simulations, animations, scenarios, gamification, etc.).
Develops content compatible with technical standards for accessibility as outlined in WCAG (currently v2.0) and Section 508 (US).
Develops content compatible with LMS standards (i.e. SCORM, AICC, or Tin Can/Experience API).
Revises and updates courseware as needed.
Responsible for understanding and complying with all policies, procedures, and regulations relating to job duties.
Works under immediate supervision.
Perform other duties as assigned by management.
Education & Experience:
At least one year's experience as an Instructional Designer, writing scenario-based, interactive, multi-media-based, and virtual instructor-led courseware.
Experience and understanding of adult learning theory, methods, and techniques.
Experience with ADDIE or other instructional system design models.
Experience with courseware rapid development tools (e.g., Adobe Captivate, Adobe Presenter, Lectora Inspire, Camtasia Studio, Articulate Studio, Articulate Storyline, or equivalent).
Experience with Adobe Creative Suite (e.g., Acrobat, Photoshop, and Illustrator).
Experience with distance learning tools, virtual classroom platforms (e.g., Adobe Connect, Webex) and learning management systems (e.g., Saba, Moodle, CourseMill, SharePointLMS).
Proficient with Microsoft Office tools including Publisher, Visio, Word, Excel, PowerPoint, and Outlook.
Proven, effective communication skills including technical writing.
Possesses detail-oriented project management skills with an emphasis on prioritization and attention to multiple deadlines.
Self-learner with a demonstrated interest to stay current/ahead of learning technology and methodologies.
Proven collaboration and customer service skills with internal/external partners (team, SMEs, and business partners).
Must be detail-oriented with a concern for quality expressed by continually initiating system and process improvements.
Ability to adapt to a flexible schedule and changing priorities.
Ability to prioritize and organize work in a multitasked environment.
Works under immediate supervision and pre-established guidelines, standard processes and procedures
Alorica Metro Sites:
CENTRIS: Three Cyberpod Centris Edsa, cor Quezon Ave, Diliman, Quezon City, 1100 Metro Manila
ALPHALAND: L30, Alphaland Southgate Tower, Makati, Metro Manila
CUBAO: 49-77 General Aguinaldo Ave, Cubao, Quezon City
MADRIGAL: Acacia Avenue, Madrigal Business Park Alabang Muntinlupa City
BY THE BAY: E-Com 3 E-Com, Bayshore Avenue, Bay City, Pasay City, Metro Manila, Philippines
Workbank
Other Info
₱30,000-35,000 per month
Permanent
Full-time
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Alorica Teleservices, Inc.
About the company
Alorica Teleservices, Inc. jobs
Quezon City, Metro Manila


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About the company
Alorica Teleservices, Inc. jobs
Quezon City, Metro Manila