Information Technology (it)/admin assistant (for filipino nationals only)Islamic Relief

JOB TITLE: Information Technology (IT)/Admin Assistant
LOCATION: Cotabato City
REPORTING TO: HR/Admin Coordinator
KEY ROLES/RESPONSIBILITIES:
Manage data base information and data backup system of IRPH.
Setting up hardware and software applications as and when required.
Providing general support for the IT department and for the organization computer users.
Installing and maintaining various peripherals as well as installing relevant updates and patches.
Handling colleague queriesregarding networks, systems and applications.
Manage procurement of IT assets ensuring that assets procured are as per approved specification of IRW.
Lead in the maintenance of the systems and equipment by carrying out routine tasks, such as backing up of data, removing viruses and bad data.
Ensure laptop diagnostics and repair are done in a timely manner.
Lead in the creation of network diagram for proper tracking of all IT assets.
Maintain inventory of all IRPH assets and ensure that fixed asset register is updated on a timely manner.
Support in facilitating the process of asset disposal ensuring that the disposal of assets is in accordance with IRW policies and local laws, and regulations related to asset disposal and environmental protection.
Support the process of updating Fixed Asset Manual.
Support in drafting IRPH ICT Policy.
Manage procurement of IT assets ensuring that assets procured are as per approved specification of IRW.
Conduct regular network scans ensuring that all anti-virus and Microsoft licenses are up to date.
Conduct of IT orientation to newly hired staff.
Support Admin Unit in archiving of documents.
Perform other related duties as required by the line manager.
ACCOUNTABILITIES:
Ensure delivery of project material requirements.
Work independently to complete tasks as directed from supervisor and on own initiative.
Make responsible recommendations on operational support and project delivery to supervisor based on available resources.
Promptly report any challenges in project delivery to supervisor.
Proper use of financial resources, equipment and project utilities.
Work in adherence to IR's policies and procedures.
QUALIFICATIONS & EXPERIENCE:
Degree in computer science, information technology, or equivalent qualification.
A minimum of two years of IT support experience.
Sound knowledge of IT hardware including computers, servers, and other peripherals.
Excellent understanding of software systems including network, enterprise, and office programs.
Knowledge of networking and cybersecurity.
Ability to provide excellent customer service even in stressful situations.
Excellent analytical thinking and problem-solving abilities.
Willingness to travel, work after hours, and on the weekends.
Good interpersonal skills and can work under pressure.
Good command of spoken and written English.
Fluency in local language such as Maguindanaon, Tagalog, Bisaya is desirable.
ReliefWeb

Cotabato City, Maguindanao
Permanent
Full-time