incident and problem Management analystSan Miguel Corporation

Assist the physical monitoring of all servers, peripherals, switches and other devices inside the Data Center facilities to work properly.
Assist the escalation of problems and incidents monitored inside the Data Center facilities
Assist in performing back-up management and as required; organizing, maintaining records and coordinating off-site media storage (SMC and subsidiaries).
Assist in performing orderly start-up and shutdown of servers and peripherals as required.
Assist in the physical monitoring and management of the systems inside the three (3) data center facilities, such as:
- Precision Air-Conditioning Units (PACU)
- Air Condition Units (ACU)
- Uninterruptible Power Supplies (UPS)
- Closed-Circuit Television (CCTV)
- Security Access Control System
- Water Leak Detection System
- Environment Monitoring System
- Text Messaging System (MM4K & MM2K)
Provides assistance to preventive maintenance conducted by 3rd party vendors as required and coordinate problems with senior DCO personnel, affiliates and/or suppliers.
Assist in the preparation, replacement and loading of back-up tapes of servers and tape libraries of SMC and its subsidiaries.
Transfer back-up tapes for restore from the different data center facilities
San Miguel Corporation

Mandaluyong City, Metro Manila
Permanent
Full-time