implementation Consultant, digitalVisa

Company Description
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience #LifeAtVisa
Job Description
This is an individual contributor role responsible for solving complex problems and taking a broad perspective to identify solutions for new and existing Visa digital initiatives. This role serves as a technical/functional consultant for Content Services and Implementations Support which requires strong communication, organizational, analytical and execution skills. This role works independently with guidance only in the most complex situations.
Responsibilities
Lead and execute high quality implementation support to Visa clients and processors to ensure client expectations are exceeded.
Provide project support for Content Services (email collaterals, image assets, etc.) and digital product implementations.
Coordinate with internal partners to understand the requirements and manage project requests while meeting client expectations.
Drive the project completion to success from requirements gathering, build, testing and deployment to Production.
Manage routine and non-routine complex processing and change requests, as well as support client initiatives.
Prepare and maintain project tracking, status reports and issues logs.
Build and enhance positive working relationships with key Visa client institutions, processors, and internal stakeholders.
Communicate complex, technical concepts in a focused and well-organized manner.
Responsible for own workflow assignments and must be able to take the initiative to resolve problems and meet delivery commitments.
Report client project accomplishments and deliverables to management regularly.
Create and update internal support documents to assist internal and external partners.
Proactively identify operational opportunities to increase service quality and efficiency.
Establish great collaboration with business partners by being able to speak confidently and professionally.
Assume appropriate decision-making authorities to ensure flawless execution of project objectives.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
Qualifications
Basic Qualifications
5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
Preferred Qualifications
6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
Bachelor's degree in Computer Science, Information Technology or equivalent work experience in financial, software or information services.
Experience in using Content Management Solutions is a plus.
Experience with responsive/mobile optimized HTML5 code is a plus.
Intermediate proficiencies in Dreamweaver, Photoshop, Visual Studio or similar tools are required.
Proven to have led project teams to success.
Ability to successfully manage competing priorities while serving as a positive influence across the organization.
Strong analytical and problem-solving skills are required.
Excellent project management skills are required.
Excellent verbal, written, presentation and interpersonal skills with demonstrated ability to articulate complex technical terms or processes into business language.
Self-starter with a demonstrated ability to work collaboratively to achieve results as part of a team.
Ability to effectively prioritize and multi-task under deadlines.
Willingness to take on new challenges, explore innovative ideas and be flexible with changing priorities.
Ability to work during US hours (Night Shift).
Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa

Pasay City, Metro Manila
Permanent
Full-time