ict Assistant (manila)IOM

Position Title: ICT Assistant
Duty Station: IOM Philippines Country Office (Manila)
Classification: General Service Staff, Grade G5**
Type of Appointment: Fixed term, one year with possibility of extension
Estimated Start Date: As soon as possible
Closing Date: 23 July 2021
Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
IOM is committed to a diverse and inclusive environment. Internal and external candidates are eligible to apply to this vacancy. For the purpose of the vacancy, internal candidates are considered as first-tier candidates.
Context:
Under the overall supervision of the Chief of Mission (CoM) and the direct supervision of the Chief Migration Health Officer (CMHO), the successful candidate will be responsible and accountable for the administration, configuration, functionality and evolution of the Information and Communications Technology (ICT) infrastructure and systems in the Immigrant Medical Center Manila, in close coordination with the ICT Manila.
Core Functions / Responsibilities:
Provide onsite end-user support to IOM staff.
Ensure that the implementation of ITC infrastructure is compliant to IOM ICT standards, policies and guidelines, in particular with regards to network systems, telecoms and ICT procurement (hardware and software); suggest best technical solutions in order to achieve required standards and friendly user environment.
Support IOM staff in the utilization of relevant IOM corporate applications such as MiMOSA, UKTB GS, eMedical, Teleradiology, Processes and Resources Integrated Systems Management (PRISM), etc.
Assist in the configuration, administration of computers and peripherals, internet connectivity (LAN/WAN/Wireless access points/VPN) and equipment as well as monitoring of ICT servers and services.
Install, configure and upgrade software required for the operations in the office (Windows, MS Office, Antivirus and others).
Assist in the implementation of virus detection, removal and prevention for all systems. This will involve assurance of deployment of the latest Anti-Virus signatures for data protection.
Maintain and monitor telecommunication system of the MHC.
Ensure proper working condition of MHC security devices and security monitoring systems.
Provide IT support in monitoring and maintaining of the MHC medical and non-medical devices such as high-resolution monitors, medical printers, X-ray units, laboratory devices, air conditioning units, etc.
Maintain and monitor daily performance of MHC servers and PACS system.
Implement and manage a centralized regular back-up for servers and clients, monitoring back-up jobs and management of tape backup sets and rotation.
Support in the management of an overall tracking system for the ICT equipment inventory (hardware and software), including regular updates of the technical documentation of the ICT network.
Provide guidance and training to MHC staff that are working on medical applications and health devices and conduct necessary surveys as needed.
Regularly reports needs and progress on ICT issues in his/her area of responsibility and assist in liaising with ICT service providers and vendors for the adequate provision of supplies and services.
Perform other related duties as may be assigned.
Required Qualifications and Experience
Education
University degree in Information Technology, Computer Science/Engineering or a related field from an accredited academic institution, with minimum three years of relevant professional experience networking environment (LAN/WAN) and first level network/desktop support; or
Cisco Certified Network Associate (CCNA), Microsoft Certified Professional (MCP) in Windows/Exchange Server and other industry certifications, an advantage.**
Experience
Experience in maintaining PACS server and DICOM transmission of images.
Experience in Motorola VHF / Codan HF network; Windows Operating Systems (Microsoft Windows 10 Professional or Enterprise), MS Office (2016 pro plus), Antivirus Software and IT utilities;
Experience in the administration of Windows Servers (2012 R2) and Exchange Servers (Microsoft Exchange 2010 SP3 rollup 16) in a multi-site environment, TCP/IP, Cisco devices.
Work experience in medical fields, database maintaining and data entry (SQL, etc.) an advantage.
Skills
Good computer skill, especially in Microsoft Excel is essential.
Languages
English and French are the working languages of the UN Secretariat. For this position, fluency in English is required. Knowledge of a second official UN language is desirable.
Notes
Accredited Universities are the ones listed in the UNESCO World Higher Education Database ( ).
Required Competencies
The incumbent is expected to demonstrate the following values and competencies:
Values - all IOM staff members must abide by and demonstrate these three values:**
Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
Core Competencies - behavioural indicators level 1*
Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
Accountability: takes ownership for achieving the Organization's priorities and assumes responsibility for own action and delegated work.
Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.
IOM's competency framework can be found at this .
Competencies will be assessed during a competency-based interview.
Other
Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
Appointment will be subject to certification that the candidate is medically fit for appointment and verification of residency, visa, and authorizations by the concerned Government, where applicable.
Only candidates residing in either the country of the duty station or from a location in a neighbouring country that is within commuting distance of the duty station will be considered. In all cases, a prerequisite for taking up the position is legal residency in the country of the duty station, or in the neighbouring country located within commuting distance, and work permit, as applicable.
The position involves onsite and/or offsite work (or a combination of both). The working modality will be further discussed during the interviews if candidate is available to work on-site and/or offsite.
ReliefWeb

Manila City, Metro Manila
Permanent
Full-time