Human Resource AssistantTelus International
Workplace: MetroManila, Manila
Salary: Agreement
Work form: Full time
Posting Date: 10/11/2025
Deadline: 05/06/2021
Position Summary
Provides general administrative support and manages all transactional requirements of the various CBHRS functions, particularly for hr systems, payroll, benefits, helpdesk and travel. Provides standard reports as required.
Function: HR Records Management
Provides quality customer service to all team members through voice, email, chat, and face-to-face interactions by addressing and/ or facilitating concerns, queries, issues, complaints and / or requests. Initiates call backs and return calls as deemed necessary.
Processes and analyzes data and prepares useful and accurate reports.
Escalates interactions to the correct party/ies, if issues, concerns, or queries are beyond one's jurisdiction and/or scope of knowledge.
Utilizes HR Ticketing System for logging of all issues/concerns.
Monitors one's own performance against established metrics, and ensures its attainment. Solicits feedback from fellow HR Helpdesk and supporting manager on how to improve current performance.
Provides general administrative support and manages all transactional requirements of the various CBHRS functions, particularly for hr systems, payroll, benefits, helpdesk and travel. Provides standard reports as required.
Function: HR Records Management
Provides quality customer service to all team members through voice, email, chat, and face-to-face interactions by addressing and/ or facilitating concerns, queries, issues, complaints and / or requests. Initiates call backs and return calls as deemed necessary.
Processes and analyzes data and prepares useful and accurate reports.
Escalates interactions to the correct party/ies, if issues, concerns, or queries are beyond one's jurisdiction and/or scope of knowledge.
Utilizes HR Ticketing System for logging of all issues/concerns.
Monitors one's own performance against established metrics, and ensures its attainment. Solicits feedback from fellow HR Helpdesk and supporting manager on how to improve current performance.
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Telus International
About the company
Telus International jobs
Ortigas, Metro Manila
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