hub Coordinator - operations, shopee xpress (tandag, surigao del sur)Shopee

Job Description
Job Description:
Manage day-to-day hub operations, including parcel inbounding, sorting, rider dispatch and receiving of in-transit parcels, also inventory control
Conducts team briefing and documents minutes of the meeting
Oversees agency teams in backroom, as well as coordinates w/ rider support team and occasionally supervises drivers / riders
Performs essential duties such as hiring and training staff, monitoring employees, performance, ensuring high productivity levels, assigning tasks, and delivering constructive criticism
Creates, reviews and validates reports coming from the hub
Assists Customer Support team in call outs to solve Customer support escalations
Ensure Hub KPIs are effectively met
Conducts process improvement initiatives & implements / spearhead projects geared towards increasing Hub productivity
Requirements:
Has held a leadership role in a division or team, within a warehouse or hub environment
Experienced in e-commerce fulfillment