hrss Operations associateMarsh & McLennan

Company: MMC Corporate
Description:
Marsh & McLennan Companies is seeking candidates for the following position based in Manila office:
HRSS Operations Associate
What can you expect?
Professional environment where your career path really matters and is supported in our global organization of 76,000 employees over 134 countries
Constant Challenge - work in a fast-paced environment in a company with strong values
Team Culture - collaborative group of top-notch professionals and stakeholders
What is in it for you?
A company with a strong brand and strong results to match
Genuine work-life balance with flexible working arrangements
Competitive salary and comprehensive benefits and programs
We will count on you to:
Answers incoming calls and emails from colleagues and third party vendors and provides accurate answers and detailed information to their HR inquiries which will be handled within our SLA's
Supports our customers by communicating in a clear, concise and confident manner in order to provide an excellent customer service experience.
Researches complex issues and provides timely, accurate resolution.
Documents all inquiries and interactions with the colleagues and other internal / third party participants; monitors colleague requests; researches and identifies required information to resolve colleague inquiries and forwards to the appropriate group for resolution as necessary.
Shares with other team members or manager any opportunities for process improvements.
Liaises with other departments to ensure timely research and problem resolution.
What you need to have:
Effective communicator, both verbally and written, with strong interpersonal skills
Demonstrable experience in the BPO industry (at least 2 years' experience)
Preferably with sound background in HR Shared Services
Good analytical skills, detail-oriented and logical thinker
Comfortable to work at night shift and shifting schedules in Bonifacio Global City, Taguig
Open for Fresh Graduates
If you think you can inspire and make a difference in a dynamic and international organization, submit your application and let's talk about your success and qualifications for the position.
About Marsh & McLennan
(NYSE: MMC) is the world's leading professional services firm in the areas of risk, strategy and people. The Company's 76,000 colleagues advise clients in over 130 countries. With annualized revenue approaching $17 billion, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions. develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. delivers advice and technology-driven solutions that help organizations meet the health, wealth and career needs of a changing workforce. serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit , follow us on and Twitter or subscribe to .
Marsh & McLennan

Manila City, Metro Manila
Permanent
Full-time