hris principal AnalystTTEC

Human Capital Information System Principal Analyst
Remote / US shift
TTEC is currently searching for an experienced, analytical Human Capital Information System Principal Analyst who has full cycle human capital implementation experience with Oracle HCM Fusion Cloud and a foundation of knowledge with Oracle E-Business. The HCIS Principal Analyst will be responsible for introducing and supporting the people-centric technology utilized within the TTEC Human Capital organization.
The successful candidate will ensure that all HC-related systems are regularly updated and compliant with global regulations. In addition to having excellent written and verbal communication skills, you will also possess in-depth knowledge of HC-related software and databases.
During a Typical Day, You'll
Supervise the day-to-day activities of our HC information systems and those directly aligned to it to provide support.
Oversee all system upgrades and system additions in partnership with the Information Technology (IT) department.
Participate in intake and prioritization efforts to ensure that return on investment justifies the level of effort for the HCIS and IT teams.
Execute planning activities for Oracle implementation projects; advise on scope, effort, and timelines.
Design and deliver Oracle solutions and ensure that the solutions are supported from a Human Capital and Information Technology perspective
Liaise with the functional and development teams, both onshore and offshore to communicate requirements and follow-up on progress
Work in a dynamic work environment with global time-zones
Participate and contribute as solution architect when required
Respond timely to daily support calls and tickets providing outstanding customer support & root cause analysis
What You Bring to the Role
Bachelor's degree in human capital or relevant field
A minimum of 5 years' experience in an HRIS manager position.
Practical experience with HRMS database administration, including payroll systems.
Prior management experience, preferably with a globally and culturally diverse team
Minimum of 1-2 years of experience with Oracle Fusion Cloud
Minimum of 3+ years of experience with Oracle E-Business Suite.
Good understanding of technical integration between various Oracle products
Outstanding customer service and communication skills, to include responsiveness
About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.
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TTEC

Quezon City, Metro Manila
Permanent
Full-time